{"name":"What CRM software really costs for a team of 5, 20 and 50","url":"https://toolradar.com/benchmarks/crm-software-cost","csv":"https://toolradar.com/benchmarks/crm-software-cost/data.csv","publisher":"Toolradar","license":"https://creativecommons.org/licenses/by/4.0/","cite":"Toolradar, \"What CRM software really costs for a team of 5, 20 and 50\", prices confirmed 2026-11-04 to 2026-11-04, https://toolradar.com/benchmarks/crm-software-cost","currency":"USD","countedPer":"user","teamSizes":[5,20,50],"confirmedFrom":"2026-11-04","confirmedTo":"2026-11-04","method":["For each team size, the cheapest paid plan with a published US price in USD that allows that many users. Plans sold only on quote are not counted.","Monthly billing and annual billing are computed apart; annual is the yearly total divided by 12. A price with no billing term next to it is not counted, except a price per month on a page that offers no yearly billing at all (no monthly or annual switch, no mention of yearly billing), which is counted as month to month.","Seat minimums, seat packs and user caps are applied, required add-ons and mandatory vendor fees are added, one-time setup fees are shown apart. A free plan is never the cost; whether it covers the team is shown apart.","Each price is confirmed on the vendor's live page by two AI checkers from different model families, each quoting the page word for word. A price that is not confirmed is left out; a higher plan left out this way is skipped only when, at its last read price, it costs more than the cheapest confirmed plan.","Not counted: taxes, usage (AI credits, contacts, tickets, overages), plans capped by usage volume (tickets or conversations a month), discounts shown only in the cart, behind a code or for a limited time, and optional add-ons.","Rows are ordered by computed cost. No score, no rank of our own; sponsored or paid status never changes inclusion or order."],"rows":[{"tool":"Attio","slug":"attio","toolradarUrl":"https://toolradar.com/tools/attio","pricingPage":"https://attio.com/pricing","confirmedOn":"2026-11-04","costs":[{"teamSize":5,"billedMonthly":{"plan":"Plus","seatsPaid":5,"teamPerMonth":220,"perUserPerMonth":44,"notes":[]},"billedAnnually":{"plan":"Plus","seatsPaid":5,"teamPerMonth":175,"perUserPerMonth":35,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":20,"billedMonthly":null,"billedAnnually":null,"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":50,"billedMonthly":null,"billedAnnually":null,"freePlanCoversTeam":false,"oneTimeSetupFee":null}],"freePlan":{"maxUsers":3},"plansNotConfirmed":["Pro"],"notCounted":["Enterprise: custom quote, billed annually","Extra workspace credit packs: optional, usage 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AI credits, records, pipelines and booking pages: optional add-ons"]},{"tool":"Capsule CRM","slug":"capsule-crm","toolradarUrl":"https://toolradar.com/tools/capsule-crm","pricingPage":"https://capsulecrm.com/pricing/","confirmedOn":"2026-11-04","costs":[{"teamSize":5,"billedMonthly":null,"billedAnnually":{"plan":"Starter","seatsPaid":5,"teamPerMonth":90,"perUserPerMonth":18,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":20,"billedMonthly":null,"billedAnnually":{"plan":"Starter","seatsPaid":20,"teamPerMonth":360,"perUserPerMonth":18,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":50,"billedMonthly":null,"billedAnnually":{"plan":"Starter","seatsPaid":50,"teamPerMonth":900,"perUserPerMonth":18,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null}],"freePlan":{"maxUsers":2},"plansNotConfirmed":[],"notCounted":["Ultimate: price not shown, set up with the sales team","Marketing add-on: optional, from $11 per month"]},{"tool":"Close","slug":"close-crm","toolradarUrl":"https://toolradar.com/tools/close-crm","pricingPage":"https://www.close.com/pricing","confirmedOn":"2026-11-04","costs":[{"teamSize":5,"billedMonthly":{"plan":"Essentials","seatsPaid":5,"teamPerMonth":245,"perUserPerMonth":49,"notes":[]},"billedAnnually":{"plan":"Essentials","seatsPaid":5,"teamPerMonth":175,"perUserPerMonth":35,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":20,"billedMonthly":{"plan":"Essentials","seatsPaid":20,"teamPerMonth":980,"perUserPerMonth":49,"notes":[]},"billedAnnually":{"plan":"Essentials","seatsPaid":20,"teamPerMonth":700,"perUserPerMonth":35,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":50,"billedMonthly":{"plan":"Essentials","seatsPaid":50,"teamPerMonth":2450,"perUserPerMonth":49,"notes":[]},"billedAnnually":{"plan":"Essentials","seatsPaid":50,"teamPerMonth":1750,"perUserPerMonth":35,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null}],"freePlan":null,"plansNotConfirmed":[],"notCounted":["Custom pricing: on request","AI credits beyond the included allowance: usage based","Calling and SMS: usage based","Call recording add-on: optional, $50/month per org plus $0.02/min","Additional orgs: optional, $50/org/month"]},{"tool":"Freshsales","slug":"freshsales-crm","toolradarUrl":"https://toolradar.com/tools/freshsales-crm","pricingPage":"https://www.freshworks.com/crm/pricing/","confirmedOn":"2026-11-04","costs":[{"teamSize":5,"billedMonthly":null,"billedAnnually":{"plan":"Growth","seatsPaid":5,"teamPerMonth":45,"perUserPerMonth":9,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":20,"billedMonthly":null,"billedAnnually":{"plan":"Growth","seatsPaid":20,"teamPerMonth":180,"perUserPerMonth":9,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":50,"billedMonthly":null,"billedAnnually":{"plan":"Growth","seatsPaid":50,"teamPerMonth":450,"perUserPerMonth":9,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null}],"freePlan":null,"plansNotConfirmed":[],"notCounted":["Branded documents add-on: optional, $19/user/month","Freddy AI Agent: usage based, $49 per 100 sessions"]},{"tool":"Insightly","slug":"insightly","toolradarUrl":"https://toolradar.com/tools/insightly","pricingPage":"https://www.insightly.com/pricing/","confirmedOn":"2026-11-04","costs":[{"teamSize":5,"billedMonthly":null,"billedAnnually":{"plan":"Plus","seatsPaid":5,"teamPerMonth":145,"perUserPerMonth":29,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":20,"billedMonthly":null,"billedAnnually":{"plan":"Plus","seatsPaid":20,"teamPerMonth":580,"perUserPerMonth":29,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":50,"billedMonthly":null,"billedAnnually":{"plan":"Plus","seatsPaid":50,"teamPerMonth":1450,"perUserPerMonth":29,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null}],"freePlan":null,"plansNotConfirmed":[],"notCounted":["Enterprise: $99/user/month billed annually, Contact sales only"]},{"tool":"Less Annoying CRM","slug":"less-annoying-crm","toolradarUrl":"https://toolradar.com/tools/less-annoying-crm","pricingPage":"https://www.lessannoyingcrm.com/pricing","confirmedOn":"2026-11-04","costs":[{"teamSize":5,"billedMonthly":{"plan":"Everything included","seatsPaid":5,"teamPerMonth":75,"perUserPerMonth":15,"notes":[]},"billedAnnually":null,"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":20,"billedMonthly":{"plan":"Everything included","seatsPaid":20,"teamPerMonth":300,"perUserPerMonth":15,"notes":[]},"billedAnnually":null,"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":50,"billedMonthly":{"plan":"Everything included","seatsPaid":50,"teamPerMonth":750,"perUserPerMonth":15,"notes":[]},"billedAnnually":null,"freePlanCoversTeam":false,"oneTimeSetupFee":null}],"freePlan":null,"plansNotConfirmed":[],"notCounted":[]},{"tool":"Salesflare","slug":"salesflare","toolradarUrl":"https://toolradar.com/tools/salesflare","pricingPage":"https://salesflare.com/pricing","confirmedOn":"2026-11-04","costs":[{"teamSize":5,"billedMonthly":{"plan":"Growth","seatsPaid":5,"teamPerMonth":195,"perUserPerMonth":39,"notes":[]},"billedAnnually":{"plan":"Growth","seatsPaid":5,"teamPerMonth":145,"perUserPerMonth":29,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":20,"billedMonthly":{"plan":"Growth","seatsPaid":20,"teamPerMonth":780,"perUserPerMonth":39,"notes":[]},"billedAnnually":{"plan":"Growth","seatsPaid":20,"teamPerMonth":580,"perUserPerMonth":29,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":50,"billedMonthly":{"plan":"Growth","seatsPaid":50,"teamPerMonth":1950,"perUserPerMonth":39,"notes":[]},"billedAnnually":{"plan":"Growth","seatsPaid":50,"teamPerMonth":1450,"perUserPerMonth":29,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null}],"freePlan":null,"plansNotConfirmed":[],"notCounted":["Enterprise: $99/user/month, minimum 5 users, sold through a demo","Extra lead credits: optional packs from $39"]},{"tool":"Salesforce","slug":"salesforce","toolradarUrl":"https://toolradar.com/tools/salesforce","pricingPage":"https://www.salesforce.com/sales/pricing/","confirmedOn":"2026-11-04","costs":[{"teamSize":5,"billedMonthly":{"plan":"Starter Suite","seatsPaid":5,"teamPerMonth":125,"perUserPerMonth":25,"notes":[]},"billedAnnually":{"plan":"Starter Suite","seatsPaid":5,"teamPerMonth":125,"perUserPerMonth":25,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":20,"billedMonthly":{"plan":"Starter Suite","seatsPaid":20,"teamPerMonth":500,"perUserPerMonth":25,"notes":[]},"billedAnnually":{"plan":"Starter Suite","seatsPaid":20,"teamPerMonth":500,"perUserPerMonth":25,"notes":[]},"freePlanCoversTeam":false,"oneTimeSetupFee":null},{"teamSize":50,"billedMonthly":{"plan":"Starter 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prices load by script and are missing from the page text our reader gets."},{"tool":"OnePageCRM","slug":"onepagecrm","reason":"Its pricing page shows per-user prices without saying whether they are billed monthly or annually, so a team total cannot be stated."},{"tool":"Pipedrive","slug":"pipedrive","reason":"Its pricing page blocks automated readers, so we could not read or confirm its prices."},{"tool":"Zoho CRM","slug":"zoho-crm","reason":"The prices we last read were not on its pricing page on November 4, 2026: they may have changed, or the page loads them in a way our readers do not see."}]}