{
  "name": "AzureDesk",
  "slug": "azuredesk",
  "pricingModel": "paid",
  "normalized": {
    "currency": "USD",
    "entry": {
      "plan": "Plus",
      "perMonth": 33,
      "unit": "seat",
      "unitNoun": "user",
      "billing": "monthly",
      "free": false,
      "contactSales": false
    },
    "plans": [
      {
        "plan": "Plus",
        "perMonth": 33,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      }
    ],
    "hasFreePlan": false,
    "hasFreeTrial": true,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Plus",
        "price": "$33/user/month",
        "features": [
          "Unlimited agents",
          "Unlimited ticket management",
          "Collaboration features",
          "Business rules",
          "Self-service portal for customers",
          "Reports",
          "Groups",
          "Track request",
          "Apps integration",
          "Ticket fields",
          "Knowledge base"
        ],
        "isPopular": false,
        "priceNote": "Annual billing is available; the page states “save 142%” but does not show an annual price.",
        "sourceQuote": "$33 /user/month",
        "priceMonthly": 33
      }
    ],
    "currency": "USD",
    "trialDays": 14,
    "hasFreeTier": false,
    "hasFreeTrial": true,
    "billingCycles": [
      "monthly",
      "yearly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "At $33/user/month, AzureDesk's Plus plan offers a solid feature set including unlimited agents, a self-service portal, and a knowledge base. However, the lack of a lower-cost tier makes it less accessible for small teams, and the ambiguous 'save 142%' claim on annual billing raises eyebrows. It is a fair value for mid-sized teams that need the full package without per-agent limits.",
  "bestFor": "Mid-sized customer support teams | Organizations needing unlimited agents | Teams wanting integrated knowledge base",
  "hiddenCosts": [],
  "recentChanges": [
    {
      "date": "2026-11-02",
      "summary": "Prices first read on the vendor page: Plus $33 per user a month."
    }
  ],
  "priceHistory": [
    {
      "date": "2026-11-02",
      "entryPrice": 33,
      "plans": [
        {
          "name": "Plus",
          "price": "$33/user/month"
        }
      ],
      "source": "read",
      "url": null
    }
  ],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-11-02",
    "sourceUrl": "https://www.azuredesk.co/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-11-02, https://toolradar.com/tools/azuredesk/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/azuredesk?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/azuredesk/pricing"
}