{
  "name": "CallHippo",
  "slug": "callhippo",
  "pricingModel": "freemium",
  "normalized": {
    "currency": "USD",
    "entry": {
      "plan": "Starter",
      "perMonth": 18,
      "unit": "seat",
      "unitNoun": "user",
      "billing": "yearly",
      "free": false,
      "contactSales": false
    },
    "plans": [
      {
        "plan": "Basic",
        "perMonth": 0,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": true,
        "contactSales": false
      },
      {
        "plan": "Starter",
        "perMonth": 18,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "yearly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Professional",
        "perMonth": 30,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "yearly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Ultimate",
        "perMonth": 42,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "yearly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Enterprise",
        "perMonth": null,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": false,
        "contactSales": true
      }
    ],
    "hasFreePlan": true,
    "hasFreeTrial": true,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Basic",
        "price": "Free",
        "features": [
          "Pay only for phone numbers",
          "Voicemail",
          "Click to dial",
          "Business hours",
          "Smart failover system",
          "SMS and MMS",
          "2FA",
          "Desktop and mobile apps"
        ],
        "isPopular": false,
        "priceMonthly": 0
      },
      {
        "name": "Starter",
        "price": "$18/user/month, billed annually",
        "features": [
          "Everything in Basic",
          "Unlimited minutes (landline and mobile)",
          "Forward to device and ring all devices",
          "Country blocking",
          "100 SMS",
          "Omnichannel inbox",
          "Basic reports, 1 month of call logs, audit logs",
          "Zapier, Slack and webhook integrations"
        ],
        "isPopular": false,
        "priceMonthly": 18
      },
      {
        "name": "Professional",
        "price": "$30/user/mo billed yearly ($40 billed monthly)",
        "features": [
          "Everything in Starter",
          "Call recordings",
          "Multilingual IVR",
          "Cascading call distribution",
          "Custom greetings",
          "500 SMS",
          "AI voicemail transcription and call transcription",
          "Lifetime call logs and role-based access",
          "HubSpot, Salesforce, Pipedrive and Zoho integrations"
        ],
        "isPopular": true,
        "priceMonthly": 30
      },
      {
        "name": "Ultimate",
        "price": "$42/user/mo billed yearly ($55 billed monthly)",
        "features": [
          "Everything in Professional",
          "Smart DID routing",
          "Multilevel IVR",
          "Call blocking and holiday routing",
          "CRM-based VIP routing",
          "1,000 SMS",
          "Call summary",
          "SSO, dedicated account manager, 24x7 phone support"
        ],
        "isPopular": false,
        "priceMonthly": 42
      },
      {
        "name": "Enterprise",
        "price": "Contact sales",
        "features": [
          "All Ultimate features",
          "Minimum 50 users",
          "SLA",
          "WhatsApp Business API",
          "Custom reports and onboarding",
          "Priority and compliance support"
        ],
        "isPopular": false
      }
    ],
    "currency": "USD",
    "trialDays": 10,
    "hasFreeTier": true,
    "hasFreeTrial": true,
    "billingCycles": [
      "monthly",
      "yearly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "CallHippo's pricing is competitive for SMBs, with the Professional tier at $30/user/mo offering strong value through AI transcription and CRM integrations. The free Basic tier is generous for testing, while Ultimate at $42/user/mo is reasonable for advanced routing and support. Best for small to mid-sized teams needing affordable omnichannel communication.",
  "bestFor": "Startups needing free basic calling | Sales teams wanting CRM integrations | Growing businesses requiring AI transcription",
  "hiddenCosts": [
    "SMS quotas: 100, 500, 1,000 per tier",
    "Enterprise requires minimum 50 users"
  ],
  "recentChanges": [
    {
      "date": "2026-10-29",
      "summary": "Starter went from $19 to $18 per user a month, billed annually."
    }
  ],
  "priceHistory": [],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-10-29",
    "sourceUrl": "https://callhippo.com/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-10-29, https://toolradar.com/tools/callhippo/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/callhippo?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/callhippo/pricing"
}