{
  "name": "CustomerEagle",
  "slug": "customereagle",
  "pricingModel": "freemium",
  "normalized": {
    "currency": "EUR",
    "entry": {
      "plan": "Standard",
      "perMonth": 24.99,
      "unit": "seat",
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      "billing": "monthly",
      "free": false,
      "contactSales": false
    },
    "plans": [
      {
        "plan": "Free",
        "perMonth": 0,
        "unit": "unknown",
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        "billing": "unknown",
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        "contactSales": false
      },
      {
        "plan": "Standard",
        "perMonth": 24.99,
        "unit": "seat",
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        "billing": "monthly",
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        "contactSales": false
      },
      {
        "plan": "Professional",
        "perMonth": 49.99,
        "unit": "seat",
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        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Premium",
        "perMonth": 84.99,
        "unit": "seat",
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        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Marketing add-on",
        "perMonth": 99,
        "unit": "flat",
        "unitNoun": null,
        "billing": "unknown",
        "free": false,
        "contactSales": false
      }
    ],
    "hasFreePlan": true,
    "hasFreeTrial": true,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Free",
        "price": "0",
        "period": "month",
        "features": [
          "One agent included",
          "Additional agents: €9.99 each per month",
          "25 one-off AI resolutions",
          "One shared inbox",
          "Email and live chat",
          "EUR 0, with optional additional agents at EUR 9.99 per agent/month"
        ]
      },
      {
        "name": "Standard",
        "unit": "seat",
        "price": "24.99",
        "period": "month",
        "features": [
          "50 AI resolutions per agent per month",
          "Two shared inboxes",
          "Messenger",
          "Ticket rules",
          "One Shopify or WooCommerce store-data integration",
          "Extra AI resolutions: EUR 0.99 each",
          "EUR 24.99 per agent/month billed monthly, excluding VAT"
        ],
        "description": "Per agent seat per month, billed monthly; prices exclude VAT."
      },
      {
        "name": "Professional",
        "unit": "seat",
        "price": "49.99",
        "period": "month",
        "features": [
          "150 AI resolutions per agent per month",
          "Five shared inboxes",
          "WhatsApp Business API",
          "AI drafts for agents",
          "Multiple pipelines",
          "Extra AI resolutions: EUR 0.56 each",
          "EUR 49.99 per agent/month billed monthly, excluding VAT"
        ],
        "description": "Per agent seat per month, billed monthly; prices exclude VAT."
      },
      {
        "name": "Premium",
        "unit": "seat",
        "price": "84.99",
        "period": "month",
        "features": [
          "350 AI resolutions per agent per month",
          "Unlimited shared inboxes",
          "Online customer-accepted quotes",
          "SSO/SAML",
          "SCIM provisioning",
          "Extra AI resolutions: EUR 0.49 each",
          "EUR 84.99 per agent/month billed monthly, excluding VAT"
        ],
        "description": "Per agent seat per month, billed monthly; prices exclude VAT."
      },
      {
        "name": "Marketing add-on",
        "unit": "flat",
        "price": "99",
        "period": "month",
        "features": [
          "Email and SMS campaigns, audience segments and customer journeys",
          "Includes 15,000 emails",
          "Separate add-on; AI email writer requires a paid support plan and credits",
          "From EUR 99 per workspace/month, excluding VAT"
        ],
        "description": "Starter add-on per workspace per month, excluding VAT. Growth and Scale tiers are available."
      }
    ],
    "currency": "EUR",
    "hasFreeTrial": true,
    "freeTrialDays": 30,
    "startingPrice": 24.99
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": null,
  "bestFor": null,
  "hiddenCosts": [],
  "recentChanges": [],
  "priceHistory": [],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-10-30",
    "sourceUrl": "https://customereagle.com/en/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-10-30, https://toolradar.com/tools/customereagle/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/customereagle?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/customereagle/pricing"
}