{"name":"Customermates","slug":"customermates","pricingModel":"paid","normalized":{"currency":"USD","entry":{"plan":"Starter","kind":"paid","priceText":null,"perMonth":12,"unit":"seat","unitNoun":"user","billing":"monthly","free":false,"contactSales":false},"entryStatus":"priced","entryNote":null,"plans":[{"plan":"Starter","kind":"paid","priceText":null,"perMonth":12,"unit":"seat","unitNoun":"user","billing":"monthly","free":false,"contactSales":false},{"plan":"Pro","kind":"paid","priceText":null,"perMonth":29,"unit":"seat","unitNoun":"user","billing":"monthly","free":false,"contactSales":false},{"plan":"Business","kind":"paid","priceText":null,"perMonth":69,"unit":"seat","unitNoun":"user","billing":"monthly","free":false,"contactSales":false},{"plan":"Max","kind":"paid","priceText":null,"perMonth":149,"unit":"seat","unitNoun":"user","billing":"monthly","free":false,"contactSales":false},{"plan":"Enterprise","kind":"contact_sales","priceText":null,"perMonth":null,"unit":"unknown","unitNoun":null,"billing":"unknown","free":false,"contactSales":true}],"hasFreePlan":false,"hasFreeTrial":true,"contactSalesOnly":false},"pricingDetails":{"tiers":[{"name":"Starter","price":"$12 per user","period":"month","features":["Core CRM","MCP access","REST API and webhooks","1 routine per user","Self-hosting available without billing","€12/user/month"],"description":""},{"name":"Pro","price":"$29 per user","period":"month","features":["Everything in Starter","Unified inbox","1 connected account per user","Share individual threads","5 routines per user","Read-only calendar access","€29/user/month"],"description":""},{"name":"Business","price":"$69 per user","period":"month","features":["Everything in Pro","3 connected accounts per user","Unlimited routines, fair use","Whole-account sharing","Priority support","€69/user/month"],"description":""},{"name":"Max","price":"$149 per user","period":"month","features":["Everything in Business","10 connected accounts per user","20x Starter Mate usage per active user","Priority support","Early access to beta features","€149/user/month"],"description":""},{"name":"Enterprise","price":"Contact us","features":["Everything in Business","Custom scope and support","Unlimited connected accounts, fair use","Contracted custom-agent or lead-data workflows","Dedicated support and custom terms"],"description":""}],"hasFreeTrial":true},"costFacts":null,"pricesByRegion":null,"verdict":"Customermates' per-user pricing is fair for a team-focused AI agent platform, with Starter at $12/month being accessible for small teams but limited to one routine per user, while Business at $69/month offers unlimited routines and shared access. The jump to Max at $149/month adds significant usage allowances but may be steep for most teams. A free trial helps reduce risk, making it best for customer-facing teams seeking structured CRM and approval workflows.","bestFor":"Small teams needing basic CRM | Growing businesses with multi-channel inbox | Enterprises requiring custom agent workflows","hiddenCosts":[],"recentChanges":[],"priceHistory":[{"date":"2026-11-07","entryPrice":12,"plans":[{"name":"Starter","price":"€12/user/month"},{"name":"Pro","price":"€29/user/month"},{"name":"Business","price":"€69/user/month"},{"name":"Max","price":"€149/user/month"},{"name":"Enterprise","price":"Custom"}],"source":"read","url":null},{"date":"2026-11-11","entryPrice":12,"plans":[{"name":"Free","price":"Free"},{"name":"Starter","price":"€12/user/month"},{"name":"Pro","price":"€29/user/month"},{"name":"Business","price":"€69/user/month"},{"name":"Max","price":"€149/user/month"},{"name":"Enterprise","price":"Contact us"}],"source":"read","url":null}],"partnerLink":false,"correction":"This price may be out of date. If the vendor's page differs, call report_issue with evidence_url and quote, or verify_price.","provenance":{"lastVerifiedAt":null,"sourceUrl":"https://customermates.com/en/pricing","confidence":"low"},"source":"Toolradar","citation":"Toolradar, https://toolradar.com/tools/customermates/pricing","affiliateUrl":"https://toolradar.com/api/go/customermates?ref=mcp&key=json","toolradarUrl":"https://toolradar.com/tools/customermates/pricing"}