{
  "name": "Desku",
  "slug": "desku",
  "pricingModel": "paid",
  "normalized": {
    "currency": "USD",
    "entry": {
      "plan": "Startup (Annually, Unlimited Agents)",
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      "contactSales": false
    },
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        "plan": "Startup (Monthly, Unlimited Tickets)",
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        "unit": "unknown",
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        "plan": "Business (Monthly, Unlimited Tickets)",
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        "plan": "Startup (Annually, Unlimited Tickets)",
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        "plan": "Team (Annually, Unlimited Tickets)",
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        "plan": "Business (Annually, Unlimited Tickets)",
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      {
        "plan": "Startup (Monthly, Unlimited Agents)",
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        "unit": "seat",
        "unitNoun": "agent",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Team (Monthly, Unlimited Agents)",
        "perMonth": 49,
        "unit": "seat",
        "unitNoun": "agent",
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        "contactSales": false
      },
      {
        "plan": "Business (Monthly, Unlimited Agents)",
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        "unit": "seat",
        "unitNoun": "agent",
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        "contactSales": false
      },
      {
        "plan": "Startup (Annually, Unlimited Agents)",
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        "unit": "seat",
        "unitNoun": "agent",
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        "contactSales": false
      },
      {
        "plan": "Team (Annually, Unlimited Agents)",
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        "unit": "seat",
        "unitNoun": "agent",
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        "contactSales": false
      },
      {
        "plan": "Business (Annually, Unlimited Agents)",
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        "contactSales": false
      }
    ],
    "hasFreePlan": false,
    "hasFreeTrial": true,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Startup (Monthly, Unlimited Tickets)",
        "price": "$62 /month",
        "features": [
          "5 Shared Inboxes",
          "Unlimited Contacts",
          "1 Live Chat Widget",
          "Ticket Tags & Notes",
          "Chatbot Builder",
          "Limited Integrations",
          "Round Robin Assignment"
        ],
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        "priceMonthly": 62
      },
      {
        "name": "Team (Monthly, Unlimited Tickets)",
        "price": "$92 /month",
        "features": [
          "Unlimited Shared Inboxes",
          "Chatbot Builder",
          "Limited Ticket Automation",
          "Integrations including Shopify & WooCommerce",
          "Whitelabel & CNAME",
          "Custom Apps",
          "CSAT"
        ],
        "isPopular": false,
        "priceMonthly": 92
      },
      {
        "name": "Business (Monthly, Unlimited Tickets)",
        "price": "$112 /month",
        "features": [
          "10 Ticket Automation",
          "5000 Active Bot Users",
          "SLA",
          "Webhook Access",
          "Integration: Facebook, WhatsApp, Instagram, Telegram, Slack, AirCall",
          "Ticket Collision"
        ],
        "isPopular": false,
        "priceMonthly": 112
      },
      {
        "name": "Startup (Annually, Unlimited Tickets)",
        "price": "$50 /month",
        "features": [
          "5 Shared Inboxes",
          "Unlimited Contacts",
          "1 Live Chat Widget",
          "Ticket Tags & Notes",
          "Chatbot Builder",
          "Limited Integrations",
          "Round Robin Assignment"
        ],
        "isPopular": false,
        "priceMonthly": 50
      },
      {
        "name": "Team (Annually, Unlimited Tickets)",
        "price": "$70 /month",
        "features": [
          "Unlimited Shared Inboxes",
          "Chatbot Builder",
          "Limited Ticket Automation",
          "Integrations including Shopify & WooCommerce",
          "Whitelabel & CNAME",
          "Custom Apps",
          "CSAT"
        ],
        "isPopular": false,
        "priceMonthly": 70
      },
      {
        "name": "Business (Annually, Unlimited Tickets)",
        "price": "$90 /month",
        "features": [
          "10 Ticket Automation",
          "5000 Active Bot Users",
          "SLA",
          "Webhook Access",
          "Integration: Facebook, WhatsApp, Instagram, Telegram, Slack, AirCall",
          "Ticket Collision"
        ],
        "isPopular": false,
        "priceMonthly": 90
      },
      {
        "name": "Startup (Monthly, Unlimited Agents)",
        "price": "$29 /agent/mo",
        "features": [
          "5 Shared Inboxes",
          "Unlimited Contacts",
          "1 Live Chat Widget",
          "Ticket Tags & Notes",
          "Chatbot Builder",
          "Limited Integrations",
          "Round Robin Assignment"
        ],
        "isPopular": false,
        "priceMonthly": 29
      },
      {
        "name": "Team (Monthly, Unlimited Agents)",
        "price": "$49 /agent/mo",
        "features": [
          "Unlimited Shared Inboxes",
          "Chatbot Builder",
          "Limited Ticket Automation",
          "Integrations including Shopify & WooCommerce",
          "Whitelabel & CNAME",
          "Custom Apps",
          "CSAT"
        ],
        "isPopular": false,
        "priceMonthly": 49
      },
      {
        "name": "Business (Monthly, Unlimited Agents)",
        "price": "$69 /agent/mo",
        "features": [
          "10 Ticket Automation",
          "5000 Active Bot Users",
          "SLA",
          "Webhook Access",
          "Integration: Facebook, WhatsApp, Instagram, Telegram, Slack, AirCall",
          "Ticket Collision"
        ],
        "isPopular": false,
        "priceMonthly": 69
      },
      {
        "name": "Startup (Annually, Unlimited Agents)",
        "price": "$19 /agent/mo",
        "features": [
          "5 Shared Inboxes",
          "Unlimited Contacts",
          "1 Live Chat Widget",
          "Ticket Tags & Notes",
          "Chatbot Builder",
          "Limited Integrations",
          "Round Robin Assignment"
        ],
        "isPopular": false,
        "priceMonthly": 19
      },
      {
        "name": "Team (Annually, Unlimited Agents)",
        "price": "$39 /agent/mo",
        "features": [
          "Unlimited Shared Inboxes",
          "Chatbot Builder",
          "Limited Ticket Automation",
          "Integrations including Shopify & WooCommerce",
          "Whitelabel & CNAME",
          "Custom Apps",
          "CSAT"
        ],
        "isPopular": false,
        "priceMonthly": 39
      },
      {
        "name": "Business (Annually, Unlimited Agents)",
        "price": "$59 /agent/mo",
        "features": [
          "10 Ticket Automation",
          "5000 Active Bot Users",
          "SLA",
          "Webhook Access",
          "Integration: Facebook, WhatsApp, Instagram, Telegram, Slack, AirCall",
          "Ticket Collision"
        ],
        "isPopular": false,
        "priceMonthly": 59
      }
    ],
    "currency": "USD",
    "trialDays": 14,
    "hasFreeTier": false,
    "hasFreeTrial": true,
    "billingCycles": [
      "monthly",
      "yearly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "Desku's pricing structure is complex due to offering both 'Unlimited Tickets' and 'Unlimited Agents' models, which can be confusing. The 'Unlimited Tickets' model, starting at $50/month annually for Startup, seems fair for small businesses with high ticket volume but few agents. However, the 'Unlimited Agents' model, starting at $19/agent/month annually for Startup, offers better value for growing teams. Overall, it's a moderately priced solution, with the agent-based model providing more flexibility for scaling teams.",
  "bestFor": "Small businesses needing AI chatbots | Teams prioritizing agent-based pricing | E-commerce with Shopify/WooCommerce needs",
  "hiddenCosts": [],
  "recentChanges": [],
  "priceHistory": [
    {
      "date": "2026-11-02",
      "entryPrice": 39,
      "plans": [
        {
          "name": "Free",
          "price": "$0/mo"
        },
        {
          "name": "Growth",
          "price": "$39/mo"
        },
        {
          "name": "Advance",
          "price": "$79/mo"
        },
        {
          "name": "Business",
          "price": "$179/mo"
        }
      ],
      "source": "read",
      "url": null
    }
  ],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-10-27",
    "sourceUrl": "https://desku.io/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-10-27, https://toolradar.com/tools/desku/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/desku?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/desku/pricing"
}