{"name":"Front","slug":"front-app","pricingModel":"paid","normalized":{"currency":"USD","entry":{"plan":"Starter","kind":"paid","priceText":null,"perMonth":25,"unit":"seat","unitNoun":"seat","billing":"yearly","free":false,"contactSales":false},"entryStatus":"priced","entryNote":null,"plans":[{"plan":"Starter","kind":"paid","priceText":null,"perMonth":25,"unit":"seat","unitNoun":"seat","billing":"yearly","free":false,"contactSales":false},{"plan":"Professional","kind":"paid","priceText":null,"perMonth":65,"unit":"seat","unitNoun":"seat","billing":"yearly","free":false,"contactSales":false},{"plan":"Enterprise","kind":"usage","priceText":"$105/seat/month (billed annually)","perMonth":105,"unit":"seat","unitNoun":"seat","billing":"unknown","free":false,"contactSales":false}],"hasFreePlan":false,"hasFreeTrial":true,"contactSalesOnly":false},"pricingDetails":{"notes":"Free 14-day trial with Professional features, no credit card needed. Add-ons are not plans: Front AI Copilot $20 per seat per month (included in Enterprise), Autopilot from $0.05 per conversation, API rate limit increase $200 per 100 requests per minute per month.","tiers":[{"name":"Starter","unit":"seat","price":"$25/seat/month (billed annually)","features":["Up to 10 seats","Shared inbox and ticketing","AI Topics and up to 10 automation rules","Basic analytics","No-code public knowledge base","Single channel type (email, chat or SMS)"],"isPopular":false,"priceNote":"Up to 10 seats","sourceUrl":"https://front.com/pricing","sourceQuote":"$25/seat/mo, up to 10 seats","priceMonthly":25,"sourceReadAt":"2026-11-12T22:07:22.782Z"},{"name":"Professional","unit":"seat","price":"$65/seat/month (billed annually)","features":["Up to 50 seats","Omnichannel (email, SMS, social, etc.)","Macros and up to 20 automation rules","Advanced analytics","Multiple workspaces, SSO, and SCIM"],"isPopular":false,"priceNote":"Up to 50 seats","sourceUrl":"https://front.com/pricing","sourceQuote":"$65/seat/mo, up to 50 seats","priceMonthly":65,"sourceReadAt":"2026-11-12T22:07:22.782Z"},{"name":"Enterprise","unit":"seat","price":"$105/seat/month (billed annually)","features":["Smart rules","Unlimited rules and macros","Multi-language knowledge base","Custom roles and permissions","AI Copilot, QA, and CSAT included"],"isPopular":true,"sourceUrl":"https://front.com/pricing","sourceQuote":"$105/seat/mo","priceMonthly":105,"sourceReadAt":"2026-11-12T22:07:22.782Z"}],"currency":"USD","billingNote":"Prices are per seat per month on annual billing; the pricing page toggle says annual billing saves 24%.","hasFreeTier":false,"hasFreeTrial":true,"freeTrialDays":14,"pricingPageUrl":"https://front.com/pricing"},"costFacts":null,"pricesByRegion":null,"verdict":"Front's pricing is on the expensive side compared to many shared inbox solutions, especially the Starter tier at $25/month per seat for basic features (all prices are per seat per month on annual billing). The jump to Professional at $65/month per seat is significant but offers more robust features like omnichannel support and advanced analytics. The Enterprise tier at $105/month per seat is clearly for large organizations needing advanced AI tools and custom roles. It's best for companies prioritizing a premium, integrated customer communication platform over budget-friendly alternatives.","bestFor":"Teams needing advanced shared inbox | Companies scaling customer support | Enterprises requiring custom roles","hiddenCosts":["There is no free tier, only a 14-day free trial (no credit card needed)."],"recentChanges":[{"date":"2026-11-05","summary":"Starter, Professional, Enterprise: $25, $65 and $105 per seat a month now marked billed annually (the page toggle is on Billed Annually, Save 24%); monthly-billing prices are not on the page so none are stored. Free trial (14 days) added."}],"priceHistory":[{"date":"2025-11-05","entryPrice":25,"plans":[{"name":"Starter","price":"$25/seat/mo"},{"name":"Professional","price":"$65/seat/mo"},{"name":"Enterprise","price":"$105/seat/mo"}],"source":"archive","url":"https://web.archive.org/web/20251105002238id_/https://front.com/pricing"}],"partnerLink":false,"provenance":{"lastVerifiedAt":"2026-11-12","sourceUrl":"https://front.com/pricing","confidence":"high"},"source":"Toolradar","citation":"Toolradar, verified 2026-11-12, https://toolradar.com/tools/front-app/pricing","affiliateUrl":"https://toolradar.com/api/go/front-app?ref=mcp&key=json","toolradarUrl":"https://toolradar.com/tools/front-app/pricing"}