# Genesys Cloud pricing

Last confirmed on the vendor's page: 2026-10-30. Source: https://www.genesys.com/pricing. Confidence: high.

Cheapest paid plan: Genesys Cloud CX 1, $75 a month per user.

| Plan | Per month | Unit | Billing | On the vendor's page |
| --- | --- | --- | --- | --- |
| Genesys Cloud CX 1 | $75 | seat | monthly | $75 USDper user/month billed annually |
| Genesys Cloud CX 2 | $115 | seat | monthly | $115 USDper user/month billed annually |
| Genesys Cloud CX 3 | $155 | seat | monthly | $155 USDper user/month billed annually |
| Genesys Cloud CX 4 | $240 | seat | monthly | $240 USDper user/month billed annually |

## Hidden costs and limits

- Potential overage for AI tokens

## Recent price changes

- 2026-10-30: Prices first read on the vendor page: Genesys Cloud CX 1 $75 per user a month; Genesys Cloud CX 2 $115 per user a month; Genesys Cloud CX 3 $155 per user a month; Genesys Cloud CX 4 $240 per user a month.

## Cite

Toolradar, verified 2026-10-30, https://toolradar.com/tools/genesys-cloud/pricing

Full page: https://toolradar.com/tools/genesys-cloud/pricing. JSON: https://toolradar.com/tools/genesys-cloud/pricing.json. Report an error: https://toolradar.com/openapi.json