{"name":"Heap","slug":"heap","lifecycle":{"note":"Contentsquare","quote":"Heap has joined forces with Contentsquare 🎉","state":"acquired","readAt":"2026-11-04T02:20:01.722Z","sourceUrl":"https://heap.io"},"pricingModel":"freemium","normalized":{"currency":"USD","entry":null,"entryStatus":"contact_sales_only","entryNote":"Paid plans are quote-only (contact sales); the vendor publishes no price.","plans":[{"plan":"Free","kind":"free","priceText":null,"perMonth":0,"unit":"unknown","unitNoun":null,"billing":"unknown","free":true,"contactSales":false},{"plan":"Growth","kind":"contact_sales","priceText":null,"perMonth":null,"unit":"unknown","unitNoun":null,"billing":"unknown","free":false,"contactSales":true},{"plan":"Pro","kind":"contact_sales","priceText":null,"perMonth":null,"unit":"unknown","unitNoun":null,"billing":"unknown","free":false,"contactSales":true},{"plan":"Premier","kind":"contact_sales","priceText":null,"perMonth":null,"unit":"unknown","unitNoun":null,"billing":"unknown","free":false,"contactSales":true}],"hasFreePlan":true,"hasFreeTrial":true,"contactSalesOnly":true},"pricingDetails":{"notes":"Going over a plan's monthly session limit does not drop or throttle data, but you must upgrade before you can view your data again.","tiers":[{"name":"Free","unit":"flat","price":"Free","features":["Up to 10K monthly sessions","Core analytics charts","Unlimited enrichment sources","6 months data history","SSO"],"isPopular":false,"sourceUrl":"https://www.heap.io/pricing","sourceQuote":"Up to 10k monthly sessions","priceMonthly":0,"sourceReadAt":"2026-11-04"},{"name":"Growth","unit":"","price":"Custom","features":["Everything in Free","AI assistant (Sense)","Unlimited users and reports","CSV exports","12 months data history","Email support"],"isPopular":false,"priceNote":"No public price; Heap gives an estimate after you install the free snippet","sourceUrl":"https://www.heap.io/pricing","sourceQuote":"Sign up and install the free snippet to get an estimate!","priceMonthly":null,"sourceReadAt":"2026-11-04"},{"name":"Pro","unit":"","price":"Custom session pricing","features":["Everything in Growth","Account analytics","Engagement matrix","Report alerts","Session Replay as add-on","Standard support"],"isPopular":false,"sourceUrl":"https://www.heap.io/pricing","sourceQuote":"Custom Session Pricing Contact Us","priceMonthly":null,"sourceReadAt":"2026-11-04"},{"name":"Premier","unit":"","price":"Custom session pricing","features":["Everything in Pro","Data warehouse integration","Behavioral targeting","Unlimited projects","Advanced user permissions","Dedicated CSM"],"isPopular":false,"sourceUrl":"https://www.heap.io/pricing","sourceQuote":"Custom Session Pricing Contact Us","priceMonthly":null,"sourceReadAt":"2026-11-04"}],"billingNote":"Free is limited to 10K monthly sessions. Growth shows no public price (you get an estimate after installing the free snippet); Pro and Premier use custom session pricing. Session Replay is an add-on on Pro and Premier.","hasFreeTier":true,"hasFreeTrial":true},"costFacts":null,"pricesByRegion":null,"verdict":"Heap's pricing is fair for its Free and Growth tiers, offering good value for startups and growing businesses. The Free tier is generous with 10K sessions and SSO, while the Growth tier adds an AI assistant, unlimited users and 12 months of data history but has no public price (an estimate comes after installing the free snippet). The Pro tier is likely expensive, as 'Custom' pricing often implies higher costs for enterprise features. It's best for businesses needing robust digital analytics from early-stage to enterprise.","bestFor":"Startups needing core analytics | Growing businesses with high traffic | Enterprises requiring advanced insights","hiddenCosts":["Exceeding the monthly session limit of your plan requires an upgrade before you can view your data again.","Session Replay is an add-on, not included.","Support level depends on the plan: email support on Growth, standard support on Pro, premium support on Premier."],"recentChanges":[{"date":"2026-11-04","summary":"Growth: $300/month and '500K sessions' removed (page shows only an estimate after installing the snippet); Premier plan added; Pro '5M+ sessions' removed; verdict, comparison and hidden costs no longer quote $300 or likely overage fees."}],"priceHistory":[],"partnerLink":false,"correction":"This price may be out of date. If the vendor's page differs, call report_issue with evidence_url and quote, or verify_price.","provenance":{"lastVerifiedAt":"2026-11-12","sourceUrl":"https://heap.io/pricing","confidence":"medium","confidenceNote":"No monthly entry price to confirm (contact sales only), so confidence stays at medium. Paid plans are quote-only (contact sales); the vendor publishes no price."},"source":"Toolradar","citation":"Toolradar, verified 2026-11-12, https://toolradar.com/tools/heap/pricing","affiliateUrl":"https://toolradar.com/api/go/heap?ref=mcp&key=json","toolradarUrl":"https://toolradar.com/tools/heap/pricing"}