# Help Scout pricing

Last confirmed on the vendor's page: 2026-11-12. Source: https://www.helpscout.com/pricing/. Confidence: high.

Cheapest paid plan: Standard, $25 a month per user, billed annually.

| Plan | Per month | Unit | Billing | On the vendor's page |
| --- | --- | --- | --- | --- |
| Free | Free |  |  | Just need the basics? The Free plan includes 5 users, 1 Inbox, and 1 Docs site. |
| Standard | $25 | seat | yearly | Standard $25 per user/mo |
| Plus | $45 | seat | yearly | Plus Popular $45 per user/mo |
| Pro | $75 | seat | yearly | Pro $75 per user/mo |

## What a team pays

Not computed by the Toolradar benchmark (https://toolradar.com/benchmarks/help-desk-software-cost): Its pricing page shows per-user prices without saying whether they are billed monthly or annually, so a team total cannot be stated.

## Hidden costs and limits

- Extra Inboxes cost $10 a month and extra Docs sites $20 a month when paid annually.

## Recent price changes

- 2026-11-05: Standard, Plus, Pro: $25, $45, $75 per user a month now marked billed annually (monthly-billing prices are not in the page text); Inbox and Docs-site limits corrected (2/5/10 and 2/3/5); Free plan kept and listing set to freemium; old $22/$44/$65/$20 figures and 'no free tier' text removed.
- 2026-11-01: Plans changed: Free added at free a month; Standard went from $22 to $25 per user a month; Plus went from $44 to $45 per user a month; Pro went from $65 to $75 per user a month.

## Cite

Toolradar, verified 2026-11-12, https://toolradar.com/tools/help-scout/pricing

Full page: https://toolradar.com/tools/help-scout/pricing. JSON: https://toolradar.com/tools/help-scout/pricing.json. Report an error: https://toolradar.com/openapi.json