{
  "name": "Helpwise",
  "slug": "helpwise",
  "pricingModel": "paid",
  "normalized": {
    "currency": "USD",
    "entry": {
      "plan": "Standard",
      "perMonth": 15,
      "unit": "seat",
      "unitNoun": "user",
      "billing": "monthly",
      "free": false,
      "contactSales": false
    },
    "plans": [
      {
        "plan": "Standard",
        "perMonth": 15,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Premium",
        "perMonth": 29,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Advanced",
        "perMonth": 49,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      }
    ],
    "hasFreePlan": false,
    "hasFreeTrial": true,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Standard",
        "price": "$15 / user / month",
        "features": [
          "Minimum 2, Maximum 10 users",
          "3 Shared Inboxes",
          "15 Saved Replies",
          "Help Center / Knowledge Base",
          "Email, Live Chat and Facebook",
          "1 Personal Email inbox per user",
          "Standard Analytics",
          "Standard Integrations",
          "Notes, Mentions, Collission Detection and Shared Drafts"
        ],
        "isPopular": false,
        "sourceUrl": "https://helpwise.io/pricing",
        "sourceQuote": "$15 / user / month",
        "priceMonthly": 15,
        "sourceReadAt": "2026-11-01T05:00:21.694Z"
      },
      {
        "name": "Premium",
        "price": "$29 / user / month",
        "features": [
          "All Standard Features",
          "Minimum 2 users",
          "10 Shared Inboxes",
          "Unlimited Saved Replies",
          "25 Automation Rules",
          "All channels Email, Live Chat, Whatsapp, SMS, Calling, Facebook, Instagram",
          "Chatbot, Calling and Whatsapp",
          "Advanced Analytics",
          "All Integrations",
          "CSAT",
          "AI Assist and Summarize"
        ],
        "isPopular": false,
        "sourceUrl": "https://helpwise.io/pricing",
        "sourceQuote": "$29 / user / month",
        "priceMonthly": 29,
        "sourceReadAt": "2026-11-01T05:00:21.694Z"
      },
      {
        "name": "Advanced",
        "price": "$49 / user / month",
        "features": [
          "All Premium Features",
          "Minimum 3 users",
          "30 Shared Inboxes",
          "Advanced Assignment",
          "Unlimited Automation Rules",
          "SLA Rules",
          "Free chatbot and calling",
          "AI Auto Prioritization",
          "Custom Views",
          "Priority support",
          "Single sign-on (SSO)"
        ],
        "isPopular": false,
        "sourceUrl": "https://helpwise.io/pricing",
        "sourceQuote": "$49 / user / month",
        "priceMonthly": 49,
        "sourceReadAt": "2026-11-01T05:00:21.694Z"
      }
    ],
    "currency": "USD",
    "trialDays": 7,
    "hasFreeTier": false,
    "hasFreeTrial": true,
    "billingCycles": [
      "monthly",
      "yearly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "Helpwise offers competitive pricing, especially for its Standard tier at $15/user/month, which is quite generous for small teams needing basic shared inbox functionality. The Premium tier at $29/user/month provides significant value with advanced features like WhatsApp and AI Assist. This pricing structure is best for small to medium-sized businesses looking for a scalable customer service solution.",
  "bestFor": "Small teams needing shared inbox | Growing businesses wanting omnichannel | Companies prioritizing AI features",
  "hiddenCosts": [
    "Minimum 2 users for Standard/Premium",
    "Minimum 3 users for Advanced tier"
  ],
  "recentChanges": [],
  "priceHistory": [
    {
      "date": "2026-11-01",
      "entryPrice": 15,
      "plans": [
        {
          "name": "Standard",
          "price": "$15/user/month"
        },
        {
          "name": "Premium",
          "price": "$29/user/month"
        },
        {
          "name": "Advanced",
          "price": "$49/user/month"
        }
      ],
      "source": "read",
      "url": null
    }
  ],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-11-01",
    "sourceUrl": "https://helpwise.io/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-11-01, https://toolradar.com/tools/helpwise/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/helpwise?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/helpwise/pricing"
}