{
  "name": "Intercom MCP",
  "slug": "intercom-mcp",
  "pricingModel": "paid",
  "normalized": {
    "currency": "USD",
    "entry": {
      "plan": "Essential",
      "perMonth": 0.99,
      "unit": "seat",
      "unitNoun": "seat",
      "billing": "monthly",
      "free": false,
      "contactSales": false
    },
    "plans": [
      {
        "plan": "Essential",
        "perMonth": 0.99,
        "unit": "seat",
        "unitNoun": "seat",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Advanced",
        "perMonth": 0.99,
        "unit": "seat",
        "unitNoun": "seat",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Expert",
        "perMonth": 0.99,
        "unit": "seat",
        "unitNoun": "seat",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Fin AI Agent (with existing helpdesk)",
        "perMonth": 0.99,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": false,
        "contactSales": false
      }
    ],
    "hasFreePlan": false,
    "hasFreeTrial": true,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Essential",
        "price": "$0.99 per Fin outcome + per seat/mo",
        "features": [
          "Fin Customer Agent for service, sales and ecommerce",
          "Messenger",
          "Shared inbox and ticketing system",
          "Pre-built reports",
          "Public help center"
        ],
        "isPopular": false,
        "priceMonthly": null
      },
      {
        "name": "Advanced",
        "price": "$0.99 per Fin outcome + per seat/mo",
        "features": [
          "Multiple team Inboxes",
          "Workflows automation builder",
          "Round robin assignment",
          "Private and multilingual Help Center",
          "Includes 20 free Lite seats"
        ],
        "isPopular": false,
        "priceMonthly": null
      },
      {
        "name": "Expert",
        "price": "$0.99 per Fin outcome + per seat/mo",
        "features": [
          "SSO & identity management",
          "HIPAA support",
          "Service level agreements (SLAs)",
          "Multibrand Messenger / Help Center",
          "Includes 50 free Lite seats"
        ],
        "isPopular": false,
        "priceMonthly": null
      },
      {
        "name": "Fin AI Agent (with existing helpdesk)",
        "price": "$0.99 per Fin outcome",
        "features": [
          "Set up in under an hour on your current helpdesk",
          "Answers email, live chat, phone and more",
          "Customizable tone & answer length",
          "Takes action on external systems",
          "Hands off to agents in preferred Inbox"
        ],
        "isPopular": false,
        "priceMonthly": null
      }
    ],
    "currency": "USD",
    "trialDays": 14,
    "hasFreeTier": false,
    "hasFreeTrial": true,
    "billingCycles": [
      "monthly",
      "yearly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "The Expert tier includes 50 free Lite seats, but for small teams the Essential tier offers little beyond basic support. Best for high-volume support operations that can justify the per-interaction cost and seat spend.",
  "bestFor": "High-volume customer support teams | Enterprises needing HIPAA compliance | Companies already using Intercom suite",
  "hiddenCosts": [
    "Overage fees for extra Fin outcomes"
  ],
  "recentChanges": [],
  "priceHistory": [],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-10-23",
    "sourceUrl": "https://www.intercom.com/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-10-23, https://toolradar.com/tools/intercom-mcp/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/intercom-mcp?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/intercom-mcp/pricing"
}