{
  "name": "JivoChat",
  "slug": "jivochat",
  "pricingModel": "freemium",
  "normalized": {
    "currency": "USD",
    "entry": {
      "plan": "Basic",
      "perMonth": 28,
      "unit": "seat",
      "unitNoun": "agent",
      "billing": "yearly",
      "free": false,
      "contactSales": false
    },
    "plans": [
      {
        "plan": "Free",
        "perMonth": 0,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": true,
        "contactSales": false
      },
      {
        "plan": "Basic",
        "perMonth": 28,
        "unit": "seat",
        "unitNoun": "agent",
        "billing": "yearly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Professional",
        "perMonth": 42,
        "unit": "seat",
        "unitNoun": "agent",
        "billing": "yearly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "VIP Enterprise",
        "perMonth": 56,
        "unit": "seat",
        "unitNoun": "agent",
        "billing": "unknown",
        "free": false,
        "contactSales": false
      }
    ],
    "hasFreePlan": true,
    "hasFreeTrial": true,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Free",
        "price": "$0",
        "features": [
          "Online chat for websites",
          "Integration with Telegram, Facebook, Instagram, Viber",
          "Callback feature",
          "Offline forms",
          "Desktop application, Mobile and browsers",
          "Unlimited number of conversations and sites with your chat",
          "Customizable chat widget in 25 languages",
          "Mobile version of the chat widget",
          "Operator and chat activity reports (basic)",
          "Team Chat",
          "Chatbot and Automation",
          "Chat Topics",
          "Operator status",
          "Spelling checker",
          "Canned responses with an automatic assistant",
          "Message Preview",
          "Multi-agent chats",
          "Agent business hours schedule",
          "Chat transfer between agents",
          "Hotkeys",
          "Number of agents: up to 2",
          "Applications for Desktop, Mobile and web browsers",
          "Simultaneous access on Desktop and Mobile application",
          "Anti-spam protection",
          "Consent form for processing personal data (GDPR and similar)",
          "Chat history storage period: 2 months"
        ],
        "isPopular": false,
        "priceMonthly": 0
      },
      {
        "name": "Basic",
        "price": "$28/agent per month if billed annually",
        "features": [
          "All free features",
          "Proactive invitations and pre-chat buttons",
          "Real-time monitoring of visitors",
          "Ready answers with an automatic assistant",
          "Anti-Spam protection",
          "JivoChat CRM",
          "Service quality ratings by customers (basic)",
          "Operator and chat activity reports (basic)",
          "Number of agents: up to 100",
          "Chat history storage period: unlimited"
        ],
        "isPopular": false,
        "sourceUrl": "https://jivochat.com/pricing",
        "sourceQuote": "$28 per agent per month",
        "priceMonthly": 28,
        "sourceReadAt": "2026-11-02T00:08:27.882Z"
      },
      {
        "name": "Professional",
        "price": "$42/agent per month if billed annually",
        "features": [
          "All Basic features",
          "Telephony Plus module",
          "Integration with WhatsApp",
          "Voice messages on Telegram, Instagram and Facebook",
          "Integration with chatbots",
          "Chat rescue",
          "Service quality ratings by customers (advanced)",
          "Operator and chat activity reports (advanced)",
          "Number of agents: up to 100",
          "Chat history storage period: unlimited"
        ],
        "isPopular": false,
        "sourceUrl": "https://jivochat.com/pricing",
        "sourceQuote": "$42 per agent per month",
        "priceMonthly": 42,
        "sourceReadAt": "2026-11-02T00:08:27.882Z"
      },
      {
        "name": "VIP Enterprise",
        "price": "$56/agent per month if billed annually",
        "features": [
          "All the Professional features",
          "Mobile SDK",
          "Chat routing",
          "Video call module",
          "Chat API",
          "Service quality ratings by customers (advanced)",
          "Operator and chat activity reports (advanced)",
          "Number of agents: unlimited",
          "Chat history storage period: unlimited",
          "Positions and permissions of registered employees",
          "Multiple departments",
          "Webhooks for websites",
          "JavaScript API and Webhooks for integration with your software",
          "One-click integration with CRM and CMS providers"
        ],
        "isPopular": false,
        "priceMonthly": 56
      }
    ],
    "currency": "USD",
    "trialDays": 14,
    "hasFreeTier": true,
    "hasFreeTrial": true,
    "billingCycles": [
      "monthly",
      "yearly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "JivoChat offers a generous Free tier for up to 2 agents, making it very accessible for small businesses. The paid tiers, starting at $28/agent/month (billed annually) for Basic, are competitive but can quickly add up for larger teams. It's best for small to medium businesses prioritizing omnichannel support and those who can commit to annual billing.",
  "bestFor": "Startups needing free live chat | SMBs with omnichannel needs | Teams valuing annual savings",
  "hiddenCosts": [],
  "recentChanges": [],
  "priceHistory": [
    {
      "date": "2026-11-02",
      "entryPrice": 28,
      "plans": [
        {
          "name": "Enterprise",
          "price": "$56/agent/month"
        },
        {
          "name": "Professional",
          "price": "$42/agent/month"
        },
        {
          "name": "Basic",
          "price": "$28/agent/month"
        },
        {
          "name": "Free",
          "price": "Free"
        }
      ],
      "source": "read",
      "url": null
    }
  ],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-11-02",
    "sourceUrl": "https://jivochat.com/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-11-02, https://toolradar.com/tools/jivochat/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/jivochat?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/jivochat/pricing"
}