{"name":"Kustomer","slug":"kustomer","pricingModel":"paid","normalized":{"currency":"USD","entry":{"plan":"Ultimate","kind":"paid","priceText":null,"perMonth":139,"unit":"seat","unitNoun":"user","billing":"monthly","free":false,"contactSales":false},"entryStatus":"priced","entryNote":null,"plans":[{"plan":"Enterprise","kind":"usage","priceText":"89","perMonth":89,"unit":"seat","unitNoun":"user","billing":"unknown","free":false,"contactSales":false},{"plan":"Ultimate","kind":"paid","priceText":null,"perMonth":139,"unit":"seat","unitNoun":"user","billing":"monthly","free":false,"contactSales":false}],"hasFreePlan":false,"hasFreeTrial":true,"contactSalesOnly":false},"pricingDetails":{"tiers":[{"name":"Enterprise","price":89,"features":["8 seat minimum","Omnichannel support","Basic automation","Standard integrations"],"billingPeriod":"user/month"},{"name":"Ultimate","price":139,"features":["All Enterprise features","Advanced AI","Custom objects","Premium integrations"],"billingPeriod":"user/month"}],"hasFreeTier":false,"hasFreeTrial":true},"costFacts":null,"pricesByRegion":null,"verdict":"Kustomer's pricing, starting at $89/user/month for Enterprise and $139/user/month for Ultimate, is on the higher end compared to many mid-market CRM solutions. The 8-seat minimum for Enterprise further increases the barrier to entry for smaller teams. It's best suited for larger businesses with complex customer service needs that can fully leverage its advanced features.","bestFor":"Large enterprises with high volume | Companies needing advanced AI | Businesses with complex data models","hiddenCosts":["8-seat minimum for Enterprise tier"],"recentChanges":[],"priceHistory":[],"partnerLink":false,"correction":"This price may be out of date. If the vendor's page differs, call report_issue with evidence_url and quote, or verify_price.","provenance":{"lastVerifiedAt":"2026-10-05","sourceUrl":"https://kustomer.com/pricing","confidence":"low"},"source":"Toolradar","citation":"Toolradar, verified 2026-10-05, https://toolradar.com/tools/kustomer/pricing","affiliateUrl":"https://toolradar.com/api/go/kustomer?ref=mcp&key=json","toolradarUrl":"https://toolradar.com/tools/kustomer/pricing"}