{
  "name": "Maxdesk",
  "slug": "maxdesk",
  "pricingModel": "freemium",
  "normalized": {
    "currency": "USD",
    "entry": {
      "plan": "Pro",
      "perMonth": 22,
      "unit": "flat",
      "unitNoun": null,
      "billing": "monthly",
      "free": false,
      "contactSales": false
    },
    "plans": [
      {
        "plan": "Free",
        "perMonth": 0,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": true,
        "contactSales": false
      },
      {
        "plan": "Pro",
        "perMonth": 22,
        "unit": "flat",
        "unitNoun": null,
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Elite",
        "perMonth": 106.92,
        "unit": "flat",
        "unitNoun": null,
        "billing": "yearly",
        "free": false,
        "contactSales": false
      }
    ],
    "hasFreePlan": true,
    "hasFreeTrial": false,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Free",
        "price": "Free",
        "features": [
          "Unlimited agents",
          "Unlimited tickets within fair usage",
          "Email-to-ticket",
          "Basic SLA policies and business hours",
          "Limited active no-code automations",
          "Templates and knowledge base",
          "Roles, groups, and permissions",
          "Live dashboard and basic reports",
          "Audit trail",
          "3-month rolling data history",
          "Email support",
          "Ads and Maxdesk branding on outbound emails"
        ],
        "isPopular": false,
        "priceMonthly": 0
      },
      {
        "name": "Pro",
        "price": "$22/workspace/mo",
        "features": [
          "Everything in Free",
          "Custom logo and brand colors",
          "Custom outbound email signature and favicon",
          "Weekly overview digests",
          "Advanced reports and export",
          "Higher storage and attachment limits",
          "12-month rolling data retention",
          "Priority email support",
          "No ads, sponsors, or Maxdesk footer"
        ],
        "isPopular": true,
        "priceMonthly": 22
      },
      {
        "name": "Elite",
        "price": "$107/workspace/mo",
        "features": [
          "Everything in Pro",
          "24-month rolling data retention",
          "2 AI agents",
          "Up to 5,000 AI responses per month",
          "Context-aware conversations",
          "AI Copilot and response assistant",
          "Live translations",
          "Troubleshooting assistant",
          "Suggested macros and templates",
          "Ticket summaries",
          "Sentiment and urgency detection",
          "AI usage dashboard",
          "Option to buy extra AI response packs"
        ],
        "isPopular": false,
        "priceMonthly": 106.92
      }
    ],
    "currency": "USD",
    "hasFreeTier": true,
    "hasFreeTrial": false,
    "billingCycles": [
      "monthly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "Maxdesk's pricing is fair and competitive. The Free tier is generous with unlimited agents and email-to-ticket. Pro at $22/workspace/mo offers excellent value for growing teams needing advanced reports and branding removal. Elite at $107/workspace/mo includes limited AI agents and responses, reasonable for AI-powered support but possibly costly for high-volume use. Best for small to mid-size support teams.",
  "bestFor": "Small teams needing free support | Growing teams with advanced needs | AI-driven support at scale",
  "hiddenCosts": [],
  "recentChanges": [],
  "priceHistory": [],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-10-24",
    "sourceUrl": "https://maxdesk.ai",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-10-24, https://toolradar.com/tools/maxdesk/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/maxdesk?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/maxdesk/pricing"
}