{
  "name": "Mojo Helpdesk",
  "slug": "mojo-helpdesk",
  "pricingModel": "paid",
  "normalized": {
    "currency": "USD",
    "entry": {
      "plan": "Team",
      "perMonth": 14,
      "unit": "seat",
      "unitNoun": "agent",
      "billing": "monthly",
      "free": false,
      "contactSales": false
    },
    "plans": [
      {
        "plan": "Team",
        "perMonth": 14,
        "unit": "seat",
        "unitNoun": "agent",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Business",
        "perMonth": 24,
        "unit": "seat",
        "unitNoun": "agent",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Enterprise",
        "perMonth": 34,
        "unit": "seat",
        "unitNoun": "agent",
        "billing": "unknown",
        "free": false,
        "contactSales": false
      }
    ],
    "hasFreePlan": false,
    "hasFreeTrial": true,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Team",
        "price": "$14/ month per agent",
        "features": [
          "Unlimited number of tickets but limited storage, queues, and automation",
          "25 agents max",
          "Full ticket tracking",
          "Email integration",
          "Self service knowledge base",
          "Canned responses",
          "Custom forms",
          "Customer ticket history",
          "Satisfaction survey",
          "Automations",
          "Basic business hours",
          "Basic SLA monitoring",
          "Knowledge base suggester",
          "Time tracking",
          "Ticket views",
          "Recurring Tickets Scheduler",
          "Your own mail server",
          "Google integration",
          "Single Sign On: Google, Microsoft, SAML, Classlink, etc...",
          "Branding"
        ],
        "isPopular": false,
        "sourceUrl": "https://www.mojohelpdesk.com/pricing",
        "sourceQuote": "$14/mo per agent",
        "priceMonthly": 14,
        "sourceReadAt": "2026-11-01T06:00:23.036Z"
      },
      {
        "name": "Business",
        "price": "$24/ month per agent",
        "features": [
          "Plenty of storage, queues, forms, triggers and automation",
          "100 agents max",
          "Agent permissions",
          "Escalation rules",
          "Ticket merging",
          "Round robin assignment",
          "Advanced business hours",
          "Advanced SLA monitoring",
          "Private knowledge base",
          "Advanced security",
          "Your domain",
          "KPI",
          "Paper invoice",
          "Phone support",
          "White-glove service"
        ],
        "isPopular": false,
        "sourceUrl": "https://www.mojohelpdesk.com/pricing",
        "sourceQuote": "$24/mo per agent",
        "priceMonthly": 24,
        "sourceReadAt": "2026-11-01T06:00:23.036Z"
      },
      {
        "name": "Enterprise",
        "price": "$34/ month per agent",
        "features": [
          "Ideal for businesses who run a mission-critical ticket tracking and helpdesk",
          "Unlimited agents",
          "Advanced reporting",
          "Dedicated account manager",
          "Priority support",
          "Automated exports",
          "Increased quotas",
          "Sandbox",
          "HIPAA compliance"
        ],
        "isPopular": false,
        "sourceUrl": "https://www.mojohelpdesk.com/pricing",
        "sourceQuote": "$34/mo per agent",
        "priceMonthly": 34,
        "sourceReadAt": "2026-11-01T06:00:23.036Z"
      }
    ],
    "currency": "USD",
    "trialDays": 21,
    "hasFreeTier": false,
    "hasFreeTrial": true,
    "billingCycles": [
      "monthly",
      "yearly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "Mojo Helpdesk offers a fair pricing structure, especially for small to medium-sized teams. The Team tier at $14/month per agent is competitive for basic helpdesk needs, while the jump to Business at $24/month per agent provides significant value with advanced features like agent permissions and escalation rules. It's best for growing businesses that need scalable and feature-rich customer support solutions.",
  "bestFor": "Small teams needing core helpdesk | Growing businesses requiring advanced automation | Enterprises with mission-critical support needs",
  "hiddenCosts": [
    "Limited storage on Team tier could incur upgrades."
  ],
  "recentChanges": [],
  "priceHistory": [
    {
      "date": "2026-11-01",
      "entryPrice": 14,
      "plans": [
        {
          "name": "Team",
          "price": "$14/mo per agent"
        },
        {
          "name": "Business",
          "price": "$24/mo per agent"
        },
        {
          "name": "Enterprise",
          "price": "$34/mo per agent"
        }
      ],
      "source": "read",
      "url": null
    }
  ],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-11-01",
    "sourceUrl": "https://www.mojohelpdesk.com/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-11-01, https://toolradar.com/tools/mojo-helpdesk/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/mojo-helpdesk?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/mojo-helpdesk/pricing"
}