{
  "name": "Refiner",
  "slug": "refiner",
  "pricingModel": "freemium",
  "normalized": {
    "currency": "USD",
    "entry": null,
    "plans": [
      {
        "plan": "Free",
        "perMonth": 0,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": true,
        "contactSales": false
      },
      {
        "plan": "Essentials",
        "perMonth": null,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": false,
        "contactSales": true
      },
      {
        "plan": "Growth",
        "perMonth": null,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": false,
        "contactSales": true
      },
      {
        "plan": "Enterprise",
        "perMonth": null,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": false,
        "contactSales": true
      }
    ],
    "hasFreePlan": true,
    "hasFreeTrial": true,
    "contactSalesOnly": true
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Free",
        "price": "Free",
        "features": [
          "All Essentials plan features",
          "25 survey responses per month"
        ],
        "isPopular": false,
        "priceMonthly": 0
      },
      {
        "name": "Essentials",
        "price": "Let's talk!",
        "features": [
          "Unlimited survey responses",
          "All survey features",
          "User segmentation",
          "Basic integrations",
          "Up to 1,000,000 Monthly Active Users",
          "Up to 20,000,000 Monthly Pageviews",
          "2 Environments",
          "20 User Segments",
          "1 Reporting Dashboard",
          "Unlimited Team Members",
          "Google SSO",
          "Email Support"
        ],
        "isPopular": false,
        "priceMonthly": null
      },
      {
        "name": "Growth",
        "price": "Let's talk!",
        "features": [
          "Everything from Essentials",
          "Event tracking",
          "Translations",
          "Advanced data integrations",
          "Up to 10,000,000 Monthly Active Users",
          "Up to 20,000,000 Monthly Pageviews",
          "6 Environments",
          "60 User Segments",
          "Unlimited Reporting Dashboards",
          "Translate survey with AI",
          "CDP Integrations (Segment & Rudderstack)",
          "CRM Integrations (HubSpot & Salesforce)",
          "Product Analytics Integrations (Amplitude & Mixpanel)",
          "Custom data integrations (API & Webhooks)",
          "Email & Live Chat Support"
        ],
        "isPopular": false,
        "priceMonthly": null
      },
      {
        "name": "Enterprise",
        "price": "Get a quote",
        "features": [
          "Run any number of survey campaigns simultaneously on multiple channels",
          "Custom MAU limits",
          "Unlimited team members",
          "SSO and granular access rights",
          "Full white-labeling (custom CSS & custom survey link domain)",
          "Yearly contract with dedicated support representative, concierge service and consulting",
          "Unlimited Monthly Active Users",
          "Unlimited Monthly Pageviews",
          "Unlimited Environments",
          "Unlimited User Segments",
          "Unlimited Reporting Dashboards",
          "Full white label widget",
          "Custom domain",
          "SAML",
          "Custom contracts",
          "Pay by bank transfer",
          "Concierge Support",
          "Email, Live Chat & Phone Support"
        ],
        "isPopular": false,
        "priceMonthly": null
      }
    ],
    "currency": "USD",
    "trialDays": 30,
    "hasFreeTier": true,
    "hasFreeTrial": true,
    "billingCycles": [
      "monthly",
      "yearly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "The 'Essentials' and 'Growth' tiers require direct contact for pricing, which can be a barrier for smaller businesses or those seeking immediate cost transparency. The Free tier is generous for basic needs, offering 25 responses per month. It's best for businesses with complex, enterprise-level needs that require custom solutions and are prepared for negotiation.",
  "bestFor": "Startups needing basic surveys | Enterprises with custom requirements | Teams needing advanced integrations",
  "hiddenCosts": [
    "MAU/Pageview limits could incur overages"
  ],
  "recentChanges": [],
  "priceHistory": [],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-11-02",
    "sourceUrl": "https://refiner.io/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-11-02, https://toolradar.com/tools/refiner/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/refiner?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/refiner/pricing"
}