{
  "name": "RingCentral Contact Center",
  "slug": "ringcentral-contact-center",
  "pricingModel": "paid",
  "normalized": {
    "currency": "USD",
    "entry": {
      "plan": "Standard",
      "perMonth": 75,
      "unit": "seat",
      "unitNoun": "user",
      "billing": "monthly",
      "free": false,
      "contactSales": false
    },
    "plans": [
      {
        "plan": "Standard",
        "perMonth": 75,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Professional",
        "perMonth": 110,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Elite",
        "perMonth": 165,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Enterprise Contact Center",
        "perMonth": null,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": false,
        "contactSales": true
      }
    ],
    "hasFreePlan": false,
    "hasFreeTrial": false,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Standard",
        "price": "$75/user/month",
        "features": [
          "Voice and 20+ digital channels",
          "ACD, IVR, skills-based routing",
          "Agent screen recording",
          "AI Receptionist add-on"
        ],
        "isPopular": false,
        "priceNote": "$65/user/month paid annually",
        "priceMonthly": 75
      },
      {
        "name": "Professional",
        "price": "$110/user/month",
        "features": [
          "Everything in Standard",
          "AI Quality Management included",
          "AI Agent Assist included"
        ],
        "isPopular": false,
        "priceNote": "$95/user/month paid annually",
        "priceMonthly": 110
      },
      {
        "name": "Elite",
        "price": "$165/user/month",
        "features": [
          "Everything in Professional",
          "AI Supervisor Assist included",
          "AI Interaction Analytics included",
          "AI Workforce Management included"
        ],
        "isPopular": false,
        "priceNote": "$145/user/month paid annually",
        "priceMonthly": 165
      },
      {
        "name": "Enterprise Contact Center",
        "price": "Contact us",
        "features": [
          "Advanced Quality Management included",
          "Advanced Workforce Management included",
          "Advanced Interaction Analytics included",
          "Voice and 30+ digital channels with advanced omnichannel routing",
          "Feedback management"
        ],
        "isPopular": false,
        "priceNote": "",
        "priceMonthly": null
      }
    ],
    "currency": "USD",
    "hasFreeTier": false,
    "hasFreeTrial": false,
    "billingCycles": [
      "monthly",
      "yearly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "RingCX, starting at $65/agent/month, positions itself as a mid-to-high-range offering for omnichannel contact centers. While the feature set is comprehensive, this price point is on the higher side compared to some entry-level competitors. It's best suited for businesses prioritizing an all-in-one AI-powered solution and willing to invest in advanced contact center capabilities.",
  "bestFor": "Businesses needing comprehensive omnichannel routing | Companies seeking AI agent assist features | Organizations requiring robust analytics and WFM",
  "hiddenCosts": [],
  "recentChanges": [
    {
      "date": "2026-11-01",
      "summary": "Prices first read on the vendor page: Standard $75 per user a month; Professional $110 per user a month; Elite $165 per user a month."
    }
  ],
  "priceHistory": [
    {
      "date": "2026-11-01",
      "entryPrice": 75,
      "plans": [
        {
          "name": "Standard",
          "price": "$75/user/month"
        },
        {
          "name": "Professional",
          "price": "$110/user/month"
        },
        {
          "name": "Elite",
          "price": "$165/user/month"
        },
        {
          "name": "Enterprise Contact Center",
          "price": "Contact us"
        }
      ],
      "source": "read",
      "url": null
    }
  ],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-11-01",
    "sourceUrl": "https://www.ringcentral.com/pricing/contact-center.html",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-11-01, https://toolradar.com/tools/ringcentral-contact-center/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/ringcentral-contact-center?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/ringcentral-contact-center/pricing"
}