{
  "name": "Smartsupp",
  "slug": "smartsupp",
  "pricingModel": "freemium",
  "normalized": {
    "currency": "USD",
    "entry": {
      "plan": "Solo",
      "perMonth": 17,
      "unit": "flat",
      "unitNoun": null,
      "billing": "monthly",
      "free": false,
      "contactSales": false
    },
    "plans": [
      {
        "plan": "Free",
        "perMonth": 0,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": true,
        "contactSales": false
      },
      {
        "plan": "Solo",
        "perMonth": 17,
        "unit": "flat",
        "unitNoun": null,
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Plus",
        "perMonth": 25,
        "unit": "flat",
        "unitNoun": null,
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Expert",
        "perMonth": 83,
        "unit": "flat",
        "unitNoun": null,
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Ultimate",
        "perMonth": 280,
        "unit": "flat",
        "unitNoun": null,
        "billing": "monthly",
        "free": false,
        "contactSales": false
      }
    ],
    "hasFreePlan": true,
    "hasFreeTrial": true,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Free",
        "price": "Free",
        "features": [
          "50 live chat conversations",
          "Live Chat + Email",
          "FB Messenger + WhatsApp",
          "Automatic messages",
          "Unlimited agents",
          "AI Shopping Assistant New"
        ],
        "isPopular": false,
        "priceMonthly": 0
      },
      {
        "name": "Solo",
        "unit": "flat",
        "price": "$17/mo",
        "features": [
          "1 operator",
          "Unlimited conversations",
          "Live chat, WhatsApp, Messenger, and email",
          "Basic automated messages",
          "50 AI reply assists per month"
        ],
        "isPopular": false,
        "sourceQuote": "Solo$17/ month",
        "priceMonthly": 17
      },
      {
        "name": "Plus",
        "unit": "flat",
        "price": "$25/mo",
        "features": [
          "3 operators",
          "Unlimited conversations",
          "Live chat, WhatsApp, Messenger, and email",
          "Automated workflows",
          "MCP and API",
          "250 AI reply assists per month"
        ],
        "isPopular": true,
        "sourceQuote": "Plus$25/ month",
        "priceMonthly": 25
      },
      {
        "name": "Expert",
        "unit": "flat",
        "price": "$83/mo",
        "features": [
          "5+ operators, upgradable",
          "Unlimited conversations",
          "Live chat, WhatsApp, Messenger, and email",
          "Automated workflows",
          "Premium support",
          "MCP and API",
          "500 AI reply assists per month"
        ],
        "isPopular": false,
        "sourceQuote": "Expert$83/ month",
        "priceMonthly": 83
      },
      {
        "name": "Ultimate",
        "unit": "flat",
        "price": "From $280/mo",
        "features": [
          "Custom live chat conversations",
          "Everything in Pro, plus:",
          "Individual limits",
          "AI Chatbot set-up by specialist",
          "Dedicated account manager",
          "API & data exports",
          "Payment via wire transfer",
          "AI Shopping Assistant New"
        ],
        "isPopular": false,
        "priceMonthly": 280
      }
    ],
    "currency": "USD",
    "trialDays": 14,
    "hasFreeTier": true,
    "hasFreeTrial": true,
    "billingCycles": [
      "monthly",
      "yearly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "Smartsupp offers a generous Free tier, making it accessible for small businesses.",
  "bestFor": "Small businesses needing basic chat | Growing e-commerce with automation needs | Enterprises requiring custom AI solutions",
  "hiddenCosts": [],
  "recentChanges": [
    {
      "date": "2026-11-01",
      "summary": "Plans changed: Solo added at $17 a month; Plus added at $25 a month; Expert added at $83 a month; Ultimate went from $239 to $280 a month; Standard, Pro removed."
    }
  ],
  "priceHistory": [
    {
      "date": "2026-10-30",
      "entryPrice": 16,
      "plans": [
        {
          "name": "Free",
          "price": "Free"
        },
        {
          "name": "Solo",
          "price": "$17/mo"
        },
        {
          "name": "Plus",
          "price": "$25/mo"
        },
        {
          "name": "Expert",
          "price": "$83/mo"
        },
        {
          "name": "Ultimate",
          "price": "From $280/mo"
        },
        {
          "name": "Mira AI Agent",
          "price": "$16/mo"
        }
      ],
      "source": "read",
      "url": null
    },
    {
      "date": "2026-10-31",
      "entryPrice": 17,
      "plans": [
        {
          "name": "Free",
          "price": "Free"
        },
        {
          "name": "Solo",
          "price": "$17/mo"
        },
        {
          "name": "Plus",
          "price": "$25/mo"
        },
        {
          "name": "Expert",
          "price": "$83/mo"
        },
        {
          "name": "Ultimate",
          "price": "From $280/mo"
        }
      ],
      "source": "read",
      "url": null
    }
  ],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-11-01",
    "sourceUrl": "https://www.smartsupp.com/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-11-01, https://toolradar.com/tools/smartsupp/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/smartsupp?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/smartsupp/pricing"
}