{
  "name": "Thena",
  "slug": "thena",
  "pricingModel": "paid",
  "normalized": {
    "currency": "USD",
    "entry": {
      "plan": "Starter",
      "perMonth": 29,
      "unit": "seat",
      "unitNoun": "user",
      "billing": "monthly",
      "free": false,
      "contactSales": false
    },
    "plans": [
      {
        "plan": "Starter",
        "perMonth": 29,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Standard",
        "perMonth": 79,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Enterprise",
        "perMonth": 119,
        "unit": "seat",
        "unitNoun": "user",
        "billing": "unknown",
        "free": false,
        "contactSales": false
      }
    ],
    "hasFreePlan": false,
    "hasFreeTrial": false,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Starter",
        "price": "$29/user/month",
        "features": [
          "Up to 5 user seats",
          "Up to 1,000 tickets/month",
          "Slack & email",
          "AI ticket detection",
          "AI ticket summaries",
          "AI tagging",
          "AI assistant"
        ],
        "isPopular": false,
        "sourceUrl": "https://thena.ai/pricing",
        "sourceQuote": "Starter Billed annually$29/user/month",
        "priceMonthly": 29,
        "sourceReadAt": "2026-11-01T11:00:15.534Z"
      },
      {
        "name": "Standard",
        "price": "$79/user/month",
        "features": [
          "Everything in Starter",
          "AI web chat",
          "AI agent studio",
          "MCP",
          "APIs",
          "AI auto-responses",
          "AI co-pilot",
          "AI powered workflows"
        ],
        "isPopular": false,
        "sourceUrl": "https://thena.ai/pricing",
        "sourceQuote": "Standard Billed annually$79/user/month",
        "priceMonthly": 79,
        "sourceReadAt": "2026-11-01T11:00:15.534Z"
      },
      {
        "name": "Enterprise",
        "price": "$119/user/month",
        "features": [
          "Everything in Standard",
          "AI agent custom deployments",
          "MS Teams",
          "Enterprise APIs",
          "Enterprise security features",
          "Unlimited MCP",
          "Enterprise security",
          "AI agent studio",
          "Enterprise APIs"
        ],
        "isPopular": false,
        "sourceUrl": "https://thena.ai/pricing",
        "sourceQuote": "Enterprise Billed annually$119$119",
        "priceMonthly": 119,
        "sourceReadAt": "2026-11-01T11:00:15.534Z"
      }
    ],
    "currency": "USD",
    "hasFreeTier": false,
    "hasFreeTrial": false,
    "billingCycles": [
      "yearly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "Thena's pricing, starting at $29/user/month for Starter and scaling to $119/user/month for Enterprise, appears on the higher end for AI customer support tools, especially with per-user pricing. The value proposition for AI features is strong, but the per-user model can become expensive for larger teams. It's best suited for B2B teams prioritizing advanced AI capabilities and seamless integration across multiple communication channels.",
  "bestFor": "Small B2B teams needing basic AI support | Mid-sized teams requiring advanced AI features | Enterprises with complex AI agent needs",
  "hiddenCosts": [
    "User seat limits on Starter tier (up to 5 users)"
  ],
  "recentChanges": [],
  "priceHistory": [
    {
      "date": "2026-11-01",
      "entryPrice": 29,
      "plans": [
        {
          "name": "Starter",
          "price": "$29/user/month"
        },
        {
          "name": "Standard",
          "price": "$79/user/month"
        },
        {
          "name": "Enterprise",
          "price": "$119/user/month"
        }
      ],
      "source": "read",
      "url": null
    }
  ],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-11-01",
    "sourceUrl": "https://thena.ai/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-11-01, https://toolradar.com/tools/thena/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/thena?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/thena/pricing"
}