# Twilio pricing

Last confirmed on the vendor's page: 2026-10-28. Source: https://www.twilio.com/pricing. Confidence: high.

Cheapest paid plan: Flex Contact Center, $1 a month.

| Plan | Per month | Unit | Billing | On the vendor's page |
| --- | --- | --- | --- | --- |
| Pay-as-you-go | Contact sales |  |  |  |
| Email Essentials | $19.95 | unknown | monthly |  |
| Flex Contact Center | $1 | unknown | unknown |  |
| Segment CDP | $120 | unknown | monthly |  |

## Hidden costs and limits

- Carrier surcharges: US carriers charge $0.003-$0.005 per SMS on top of Twilio's rate. A $0.0083 message actually costs $0.011-$0.013 delivered.
- Phone number fees: $1.15/month per local number, $2.15/month per toll-free.
- SendGrid email is a separate product with its own pricing, not included in Twilio communication credits.
- Segment CDP starts at $120/month for just 10K visitors.
- Volume discounts require committed spend agreements, no automatic discounts as usage grows.

## Cite

Toolradar, verified 2026-10-28, https://toolradar.com/tools/twilio/pricing

Full page: https://toolradar.com/tools/twilio/pricing. JSON: https://toolradar.com/tools/twilio/pricing.json. Report an error: https://toolradar.com/openapi.json