{
  "name": "Unthread Slack",
  "slug": "unthread-slack",
  "pricingModel": "paid",
  "normalized": {
    "currency": "USD",
    "entry": {
      "plan": "Basic",
      "perMonth": 75,
      "unit": "seat",
      "unitNoun": "agent",
      "billing": "monthly",
      "free": false,
      "contactSales": false
    },
    "plans": [
      {
        "plan": "Basic",
        "perMonth": 75,
        "unit": "seat",
        "unitNoun": "agent",
        "billing": "monthly",
        "free": false,
        "contactSales": false
      },
      {
        "plan": "Pro",
        "perMonth": null,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": false,
        "contactSales": true
      },
      {
        "plan": "Enterprise",
        "perMonth": null,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": false,
        "contactSales": true
      }
    ],
    "hasFreePlan": false,
    "hasFreeTrial": true,
    "contactSalesOnly": false
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Basic",
        "price": "$75 per agent / month",
        "features": [
          "Conversation tracking",
          "SLAs and assignments",
          "Slack Inbox",
          "Slack Broadcasts",
          "Basics integrations & API",
          "Dedicated Slack support channel",
          "Up to 100 conversations/month*",
          "Minimum 3 seats"
        ],
        "isPopular": false,
        "priceMonthly": 75
      },
      {
        "name": "Pro",
        "price": "Contact us",
        "features": [
          "Everything in Basic",
          "AI automation builder",
          "Self-learning documentation",
          "Customer portal",
          "Knowledgebase sync",
          "Custom analytics dashboards",
          "NPS & CSAT surveys",
          "CRM integrations",
          "Advanced permissioning",
          "Bi-directional 3rd party ticket sync",
          "Escalations & approval requests",
          "Custom status workflows",
          "Dedicated solutions engineer"
        ],
        "isPopular": true,
        "priceMonthly": null
      },
      {
        "name": "Enterprise",
        "price": "Contact us",
        "features": [
          "Custom integrations",
          "Single sign-on (SSO)",
          "HRIS integration & directory sync",
          "HIPAA & BAAs",
          "Dedicated hosting",
          "Mass email broadcasts",
          "Industry-leading SLAs",
          "Slack enterprise grid",
          "LDAP integration"
        ],
        "isPopular": false,
        "priceMonthly": null
      }
    ],
    "currency": "USD",
    "trialDays": 14,
    "hasFreeTier": false,
    "hasFreeTrial": true,
    "billingCycles": [
      "annual",
      "monthly"
    ]
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "The Pro and Enterprise tiers are custom-priced, which is typical for advanced features but lacks transparency. This pricing model is best suited for established teams with consistent support volume who prioritize Slack-native solutions.",
  "bestFor": "Slack-centric support teams | Companies needing AI automation | Organizations with high security needs",
  "hiddenCosts": [],
  "recentChanges": [],
  "priceHistory": [],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-10-26",
    "sourceUrl": "https://unthread.io/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-10-26, https://toolradar.com/tools/unthread-slack/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/unthread-slack?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/unthread-slack/pricing"
}