{"name":"Vertical AI","slug":"vertical-ai","pricingModel":"paid","normalized":{"currency":"AUD","entry":{"plan":"Starter","kind":"paid","priceText":null,"perMonth":49,"unit":"unknown","unitNoun":null,"billing":"monthly","free":false,"contactSales":false},"entryStatus":"priced","entryNote":null,"plans":[{"plan":"Starter","kind":"paid","priceText":null,"perMonth":49,"unit":"unknown","unitNoun":null,"billing":"monthly","free":false,"contactSales":false},{"plan":"Growth","kind":"paid","priceText":null,"perMonth":199,"unit":"unknown","unitNoun":null,"billing":"monthly","free":false,"contactSales":false},{"plan":"Scale","kind":"paid","priceText":null,"perMonth":499,"unit":"unknown","unitNoun":null,"billing":"monthly","free":false,"contactSales":false}],"hasFreePlan":false,"hasFreeTrial":true,"contactSalesOnly":false},"pricingDetails":{"tiers":[{"name":"Starter","price":"A$49/mo","features":["100 call minutes per month","50 texts per month","100 chat conversations per month","1 agent","1 phone number","Website chat widget","Email support"],"isPopular":false,"priceNote":"Prices include GST. Annual: pay for 10 months, get 12.","sourceUrl":"https://verticalai.com.au/pricing","sourceQuote":"A$49 a month inc GST","priceMonthly":49,"sourceReadAt":"2026-11-13T05:12:13.910Z"},{"name":"Growth","price":"A$199/mo","features":["400 call minutes per month","200 texts per month","1,000 chat conversations per month","3 agents","2 phone numbers","CRM connectors","Caller memory"],"isPopular":true,"priceNote":"Prices include GST. Annual: pay for 10 months, get 12.","sourceUrl":"https://verticalai.com.au/pricing","sourceQuote":"A$199 a month inc GST","priceMonthly":199,"sourceReadAt":"2026-11-13T05:12:13.910Z"},{"name":"Scale","price":"A$499/mo","features":["1,000 call minutes per month","600 texts per month","5,000 chat conversations per month","10 agents","5 phone numbers","Outbound campaigns","Custom API tools","Priority support"],"isPopular":false,"priceNote":"Prices include GST. Annual: pay for 10 months, get 12.","sourceUrl":"https://verticalai.com.au/pricing","sourceQuote":"A$499 a month inc GST","priceMonthly":499,"sourceReadAt":"2026-11-13T05:12:13.910Z"}],"currency":"AUD","trialDays":7,"hasFreeTier":false,"hasFreeTrial":true,"billingCycles":["monthly","yearly"]},"costFacts":null,"pricesByRegion":null,"verdict":"Vertical AI's pricing is competitive for Australian SMBs needing an all-in-one contact centre, with the Growth tier at A$199/mo offering strong value for 3 agents and CRM connectors. The Starter tier at A$49/mo is a fair entry point for micro-businesses, though the Scale tier at A$499/mo may feel steep for 10 agents compared to per-seat alternatives. Best for small teams wanting a simple, bundled AI solution without complex per-user fees.","bestFor":"Micro-businesses needing basic AI automation | Growing teams wanting CRM integration | Scaling companies with outbound campaign needs","hiddenCosts":["No per-agent overage pricing disclosed"],"recentChanges":[],"priceHistory":[{"date":"2026-11-13","entryPrice":49,"plans":[{"name":"Starter","price":"A$49/mo"},{"name":"Growth","price":"A$199/mo"},{"name":"Scale","price":"A$499/mo"},{"name":"Managed Starter","price":"A$149/mo"}],"source":"read","url":null}],"partnerLink":false,"provenance":{"lastVerifiedAt":"2026-11-13","sourceUrl":"https://verticalai.com.au/pricing","confidence":"high"},"source":"Toolradar","citation":"Toolradar, verified 2026-11-13, https://toolradar.com/tools/vertical-ai/pricing","affiliateUrl":"https://toolradar.com/api/go/vertical-ai?ref=mcp&key=json","toolradarUrl":"https://toolradar.com/tools/vertical-ai/pricing"}