{
  "name": "InMoment (formerly Wootric)",
  "slug": "wootric",
  "pricingModel": "paid",
  "normalized": {
    "currency": "USD",
    "entry": null,
    "plans": [
      {
        "plan": "Professional",
        "perMonth": null,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": false,
        "contactSales": true
      },
      {
        "plan": "Growth",
        "perMonth": null,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": false,
        "contactSales": true
      },
      {
        "plan": "Voice of the Customer",
        "perMonth": null,
        "unit": "unknown",
        "unitNoun": null,
        "billing": "unknown",
        "free": false,
        "contactSales": true
      }
    ],
    "hasFreePlan": false,
    "hasFreeTrial": false,
    "contactSalesOnly": true
  },
  "pricingDetails": {
    "tiers": [
      {
        "name": "Professional",
        "price": "Get Started Now",
        "features": [
          "One journey point",
          "Track a single metric: Choose between NPS, CSAT, or CES",
          "Leverage multiple delivery channels: Web app, Mobile app, Email, Link, Intercom Messenger",
          "Auto-categorize feedback themes",
          "Trigger surveys via Intercom, Zendesk, Freshdesk, and Mixpanel",
          "Up to five seats",
          "Self-service support",
          "Integrations"
        ],
        "isPopular": false,
        "priceMonthly": null
      },
      {
        "name": "Growth",
        "price": "Choose Growth",
        "features": [
          "Three journey points",
          "Leverage multiple delivery channels: Web app, Mobile app, Email, Link, Intercom Messenger, SMS",
          "Auto-categorize feedback themes",
          "Trigger surveys from any integration partner",
          "Up to 10 seats",
          "Premium support",
          "Advanced survey targeting",
          "Integrations"
        ],
        "isPopular": true,
        "priceMonthly": null
      },
      {
        "name": "Voice of the Customer",
        "price": "Contact Us",
        "features": [
          "Every world-class feature included in our Growth plan",
          "CXInsight™",
          "Text and sentiment analytics",
          "Import and analyze feedback from any source",
          "Custom dashboards and reporting"
        ],
        "isPopular": false,
        "priceMonthly": null
      }
    ],
    "currency": "USD",
    "hasFreeTier": false,
    "hasFreeTrial": false,
    "billingCycles": []
  },
  "costFacts": null,
  "pricesByRegion": null,
  "verdict": "The 'Professional' and 'Growth' tiers lack transparent pricing, which is a significant drawback for potential customers.",
  "bestFor": "Businesses needing basic CX tracking | Companies using Intercom/Zendesk | Enterprises requiring advanced analytics",
  "hiddenCosts": [
    "Potential high costs for 'Growth' and 'Voice of the Customer'"
  ],
  "recentChanges": [],
  "priceHistory": [],
  "partnerLink": false,
  "provenance": {
    "lastVerifiedAt": "2026-11-01",
    "sourceUrl": "https://wootric.com/pricing",
    "confidence": "high"
  },
  "source": "Toolradar",
  "citation": "Toolradar, verified 2026-11-01, https://toolradar.com/tools/wootric/pricing",
  "affiliateUrl": "https://toolradar.com/api/go/wootric?ref=mcp&key=json",
  "toolradarUrl": "https://toolradar.com/tools/wootric/pricing"
}