Kognitiv

Kognitiv Loyalty offers an AI-native platform designed to revolutionize customer loyalty and marketing. Powered by its proprietary Kognition AI/ML engine, the platform delivers omnichannel, 1:1 personalization at scale, leveraging hundreds of AI/ML models for customer lifetime value (CLV), churn prediction, propensity, and reactivation. It aims to identify the next best customer experience to drive business results, measuring incremental revenue uplift and continuously refining its algorithms in real time. The platform includes a Loyalty Management System for quick deployment and omnichannel activation, Customer Lifecycle Optimization for maximizing CLV through AI/ML insights, Owned Channel Activation for 1:1 personalization across owned channels, and Ad Activation for outcome-based AI/ML optimization of paid media. Kognitiv is built for transparency, combining behavioral and data science to ensure hyper-personalized experiences across all customer touchpoints. It is suitable for brands and digital marketing agencies looking to enhance customer engagement, optimize ad spend, and drive significant ROI. Kognitiv also offers Kognitiv Amplify, an AI autopilot for paid media that optimizes ad spend and targeting with AI-powered decisioning, and Kognitiv Pulse, which provides AI-powered customer insights and predictive analytics to reduce churn and increase customer spend. The platform integrates with over 200 systems, including Salesforce and Braze, ensuring seamless operation within existing tech stacks.