AI and automation tools use artificial intelligence and workflow automation to handle tasks that previously required human effort. This ranges from generative AI (writing, images, code) to process automation (connecting apps, triggering actions) to intelligent assistants that augment human work.
The AI landscape evolved rapidly. ChatGPT made AI mainstream in 2023, and now every software category has AI features. The challenge is separating tools with genuine AI capabilities from those slapping 'AI' on basic features for marketing.
Automation tools have matured alongside AI. Platforms like Zapier, Make, and n8n let non-developers build complex workflows. Combined with AI capabilities, these tools can now make decisions, not just execute predetermined steps.