CallRail vs Singular: Which Should You Choose in 2026?
Choosing between CallRail and Singular comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
CallRail
Track and analyze marketing calls, forms, and chats to optimize your campaigns.
Best for you if:
- • You want to try before committing
- • Tracks calls, forms, and chats to attribute leads to marketing campaigns.
- • Provides conversation intelligence and lead scoring for better insights.
Singular
Marketing analytics and attribution
Best for you if:
- • You want the higher-rated option (8.2/10 vs 0.0/10)
- • Singular is a mobile attribution and marketing analytics platform
- • It unifies marketing data for cross-platform campaign measurement
| At a Glance | ||
|---|---|---|
Price | Free + Paid | Paid |
Best For | Attribution | Attribution |
Rating | —/100 | 82/100 |
| Feature | CallRail | Singular |
|---|---|---|
| Pricing Model | Freemium | Paid |
| Editorial Score | — | 82 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | AttributionWeb Analytics | AttributionWeb Analytics |
Understanding the Differences
Both CallRail and Singular solve similar problems, but they approach them differently.CallRail positions itself as "track and analyze marketing calls, forms, and chats to optimize your campaigns." while Singularfocuses on "marketing analytics and attribution". These differences matter depending on what you're trying to accomplish.
When to Choose CallRail
CallRail makes sense if you're looking for a budget-friendly option with a free tier solution.
When to Choose Singular
Singular is worth considering if you need a professional-grade tool. Scoring 82/100, it edges ahead in our evaluation.
Who Should Use What?
Bootstrapped or small team?
When every dollar counts, CallRail lets you get started without pulling out your credit card.
We'd pick: CallRail
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Singular is built for teams that are leveling up.
We'd pick: Singular
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Singular takes enterprise seriously.
We'd pick: Singular
Still not sure? Answer these 3 questions
How much can you spend?
Tight budget? Start free with CallRail, upgrade when you're ready.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Singular higher (82/100). But the community has upvoted Singular more (0 votes). Pick your source of truth.
Key Takeaways
What Singular Does Better
- Higher overall score (82/100)
- Our recommendation for most use cases
Consider CallRail If
- You want to start free and scale later
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Singular (82/100). But the honest answer is that "better" depends on your situation. Singular scores higher in our analysis, but CallRail might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is CallRail or Singular better?
Based on our analysis, Singular scores higher with 82/100. CallRail isfreemium while Singular is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from CallRail to Singular easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do CallRail and Singular offer free trials?
Most software in this category offers free trials or free tiers. CallRail is freemium with a free tier.Singular is paid with potential trial. Visit their websites for current trial offers.