Listen Labs vs Hotjar Surveys: Which Should You Choose in 2026?
Choosing between Listen Labs and Hotjar Surveys comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 22, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Listen Labs
AI-led user interviews deliver actionable insights in hours, not weeks.
Best for you if:
- • Automates user interviews from recruitment to reporting using AI.
- • Delivers actionable user insights and reports in hours, not weeks.
Hotjar Surveys
Build responsive surveys to understand your prospects and customers better.
Best for you if:
- • You want to try before committing
- • Build and share responsive surveys to collect customer insights.
- • Understand customer needs and thoughts to improve user experience.
| At a Glance |  Listen Labs |  Hotjar Surveys |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Survey Tools | Survey Tools |
Rating | —/100 | —/100 |
| Feature | Listen Labs | Hotjar Surveys |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Survey ToolsCustomer Feedback | Survey ToolsCustomer Feedback |
How Listen Labs and Hotjar Surveys Compare
Listen Labs
AI-led user interviews deliver actionable insights in hours, not weeks.
Paid
Hotjar Surveys
Build responsive surveys to understand your prospects and customers better.
Free tier available
Who Should Use What?
On a budget?
Hotjar Surveys has a free tier. Listen Labs is paid only.
Go with: Hotjar Surveys
Want the highest-rated option?
Neither has been rated yet.
Go with: Listen Labs
Value user reviews?
Neither has user reviews yet.
Go with: Listen Labs
3 Questions to Help You Decide
What's your budget?
Listen Labs is paid. Hotjar Surveys is freemium. Hotjar Surveys lets you start free.
What's your use case?
Both are survey tools tools. Compare their specific features to decide.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Listen Labs
- Our pick for this comparison
Hotjar Surveys
- Has a free tier
The Bottom Line
Listen Labs is our pick. Hotjar Surveys has a free tier if you want to test without paying.
Frequently Asked Questions
Is Listen Labs or Hotjar Surveys better?
Listen Labs scores high/100 in our evaluation. Listen Labs is paid and Hotjar Surveys is freemium.
What are Listen Labs and Hotjar Surveys used for?
Listen Labs: AI-led user interviews deliver actionable insights in hours, not weeks.. Hotjar Surveys: Build responsive surveys to understand your prospects and customers better..
What does Listen Labs cost vs Hotjar Surveys?
Listen Labs is a paid tool. Hotjar Surveys is freemium (free tier + paid plans). Visit their websites for detailed pricing.