Manhattan Associates vs Returnly: Which Should You Choose in 2026?
Choosing between Manhattan Associates and Returnly comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Manhattan Associates
Unified supply chain and commerce solutions for planning, selling, shipping, and delivery.
Best for you if:
- • You need supply chain features specifically
- • Unified cloud-native platform for retail and supply chain management.
- • Leverages AI and machine learning for optimized planning, fulfillment, and inventory.
Returnly
Returns management for e-commerce
Best for you if:
- • You want the higher-rated option (7.8/10 vs 0.0/10)
- • You need returns management features specifically
- • Returnly is a returns management platform for e-commerce brands
- • It provides instant refunds and exchange experiences for customers
| At a Glance |  Manhattan Associates | |
|---|---|---|
Price | Paid | Paid |
Best For | Supply Chain | Returns Management |
Rating | —/100 | 78/100 |
| Feature | Manhattan Associates | Returnly |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | — | 78 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Supply ChainShipping & Fulfillment | Returns ManagementE-commerce Platforms |
Understanding the Differences
Both Manhattan Associates and Returnly solve similar problems, but they approach them differently.Manhattan Associates positions itself as "unified supply chain and commerce solutions for planning, selling, shipping, and delivery." while Returnlyfocuses on "returns management for e-commerce". These differences matter depending on what you're trying to accomplish.
When to Choose Manhattan Associates
Manhattan Associates makes sense if you're looking for a comprehensive paid solution.
When to Choose Returnly
Returnly is worth considering if you need a professional-grade tool. Scoring 78/100, it edges ahead in our evaluation.
Who Should Use What?
Bootstrapped or small team?
Neither is free, but both have their value. Test them both and see which clicks.
We'd pick: Returnly
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Returnly is built for teams that are leveling up.
We'd pick: Returnly
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Manhattan Associates is built for organizations like yours.
We'd pick: Manhattan Associates
Still not sure? Answer these 3 questions
How much can you spend?
Both are paid tools. If money isn't the issue, go with Returnly—it scored higher.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Returnly higher (78/100). But the community has upvoted Returnly more (0 votes). Pick your source of truth.
Key Takeaways
What Returnly Does Better
- Higher overall score (78/100)
- Our recommendation for most use cases
Consider Manhattan Associates If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Returnly (78/100). But the honest answer is that "better" depends on your situation. Returnly scores higher in our analysis, but Manhattan Associates might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Manhattan Associates or Returnly better?
Based on our analysis, Returnly scores higher with 78/100. Manhattan Associates ispaid while Returnly is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Manhattan Associates to Returnly easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Manhattan Associates and Returnly offer free trials?
Most software in this category offers free trials or free tiers. Manhattan Associates is paid with potential trial.Returnly is paid with potential trial. Visit their websites for current trial offers.