Ovation vs Hotjar Surveys: Which Should You Choose in 2026?
Choosing between Ovation and Hotjar Surveys comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 22, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Ovation
Frictionless guest feedback, streamlined recovery, and operational insights for restaurants.
Best for you if:
- • Collects guest feedback via SMS and QR codes with a "Digital Table Touch" approach.
- • Streamlines guest recovery with AI responses, templates, and special offers.
Hotjar Surveys
Build responsive surveys to understand your prospects and customers better.
Best for you if:
- • You want to try before committing
- • Build and share responsive surveys to collect customer insights.
- • Understand customer needs and thoughts to improve user experience.
| At a Glance |  Hotjar Surveys | |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Survey Tools | Survey Tools |
Rating | —/100 | —/100 |
| Feature | Ovation | Hotjar Surveys |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Survey ToolsCustomer Feedback | Survey ToolsCustomer Feedback |
How Ovation and Hotjar Surveys Compare
Ovation
Frictionless guest feedback, streamlined recovery, and operational insights for restaurants.
Paid
Hotjar Surveys
Build responsive surveys to understand your prospects and customers better.
Free tier available
Who Should Use What?
On a budget?
Hotjar Surveys has a free tier. Ovation is paid only.
Go with: Hotjar Surveys
Want the highest-rated option?
Neither has been rated yet.
Go with: Ovation
Value user reviews?
Neither has user reviews yet.
Go with: Ovation
3 Questions to Help You Decide
What's your budget?
Ovation is paid. Hotjar Surveys is freemium. Hotjar Surveys lets you start free.
What's your use case?
Both are survey tools tools. Compare their specific features to decide.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Ovation
- Our pick for this comparison
Hotjar Surveys
- Has a free tier
The Bottom Line
Ovation is our pick. Hotjar Surveys has a free tier if you want to test without paying.
Frequently Asked Questions
Is Ovation or Hotjar Surveys better?
Ovation scores high/100 in our evaluation. Ovation is paid and Hotjar Surveys is freemium.
What are Ovation and Hotjar Surveys used for?
Ovation: Frictionless guest feedback, streamlined recovery, and operational insights for restaurants.. Hotjar Surveys: Build responsive surveys to understand your prospects and customers better..
What does Ovation cost vs Hotjar Surveys?
Ovation is a paid tool. Hotjar Surveys is freemium (free tier + paid plans). Visit their websites for detailed pricing.