Retain.ai vs Userpilot: Which Should You Choose in 2026?
Choosing between Retain.ai and Userpilot comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Retain.ai
Retain.ai
Best for you if:
- • You want to try before committing
- • You need retain.ai
- • You want to start free and upgrade later
Userpilot
Product adoption platform
Best for you if:
- • You want the higher-rated option (8.1/10 vs 0.0/10)
- • Userpilot is a product adoption platform for user onboarding
- • It creates in-app experiences, tooltips, and surveys without code
| At a Glance |  Retain.ai |  Userpilot |
|---|---|---|
Price | Free + Paid | Paid |
Best For | Product Analytics | Product Analytics |
Rating | —/100 | 81/100 |
| Feature | Retain.ai | Userpilot |
|---|---|---|
| Pricing Model | Freemium | Paid |
| Editorial Score | — | 81 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Product AnalyticsRevenue Intelligence | Product AnalyticsCustomer Success |
How Retain.ai and Userpilot Compare
Retain.ai
Retain.ai
Free tier available
Userpilot
Product adoption platform
Paid · 81/100 score
Who Should Use What?
On a budget?
Retain.ai has a free tier. Userpilot is paid only.
Go with: Retain.ai
Want the highest-rated option?
Userpilot scores 81/100. Retain.ai is unrated.
Go with: Userpilot
Value user reviews?
Neither has user reviews yet.
Go with: Userpilot
3 Questions to Help You Decide
What's your budget?
Retain.ai is freemium. Userpilot is paid. Retain.ai lets you start free.
What's your use case?
Both are product analytics tools. Compare their specific features to decide.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Userpilot
- Higher score: 81/100 vs unrated
- Our pick for this comparison
Retain.ai
- Has a free tier
The Bottom Line
Userpilot (81/100) is our pick. Retain.ai has a free tier if you want to test without paying.
Frequently Asked Questions
Is Retain.ai or Userpilot better?
Userpilot scores 81/100 in our evaluation. Retain.ai is freemium and Userpilot is paid.
What are Retain.ai and Userpilot used for?
Retain.ai: Retain.ai. Userpilot: Product adoption platform.
What does Retain.ai cost vs Userpilot?
Retain.ai is freemium (free tier + paid plans). Userpilot is a paid tool. Visit their websites for detailed pricing.