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TaxiCaller

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Your all-in-one cloud-based dispatch system for efficient and profitable transport operations.

Fleet ManagementRoute OptimizationWorkflow Automation
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Reviews onG2Capterra
7 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Cloud-based for reliability and accessibility

Biggest con

Specific pricing details are not immediately transparent on the main pages

TL;DR - TaxiCaller

  • Cloud-based dispatch system for various transport services.
  • Includes passenger app, driver app, online booking, and dispatch console.
  • Offers real-time tracking, route optimization, and business analytics.
Pricing: Free plan available
Best for: Growing teams
4.1/5 across review platforms

What is TaxiCaller?

Editorial review
TaxiCaller provides a comprehensive cloud-based dispatch software solution designed for various transport businesses, including taxis, school runs, paratransit, and shuttles. It offers a complete suite of tools to manage bookings, dispatch drivers, track vehicles in real-time, and monitor business performance. The system aims to streamline operations, reduce costs, and enhance customer and driver satisfaction through automation and advanced management features. The platform includes dedicated passenger and driver apps, online booking capabilities, a dispatch console for real-time fleet overview, and an online office for analytics and reporting. It is built to be scalable, allowing businesses to grow at their own pace and pay only for actively used vehicles. With its focus on reliability, flexibility, and ease of use, TaxiCaller helps transport companies modernize their services, attract new customers, and optimize their daily operations.

Available on: Web, iOS, Android

how we evaluateSourcetaxicaller.com ↗

Pros & Cons

Pros

  • Cloud-based for reliability and accessibility
  • Scalable with a pay-as-you-go model, no contracts
  • Turnkey solution for quick setup
  • High system uptime (99.999%)
  • Comprehensive suite of tools for various transport needs

Cons

  • Specific pricing details are not immediately transparent on the main pages
  • Requires integration of external VoIP service for Caller ID recognition
  • Reliance on API for connecting other value-added services might require technical expertise

Ratings Across the Web

4.1(7 reviews)
G25 reviews
4.2/5
Capterra2 reviews
4/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Passenger app for effortless bookingDriver app for job acceptance and navigationOnline booking channels (web form, Express App, Reception booking tool)Dispatch console with real-time driver tracking and job distributionOnline office with analytics tools, custom reports, and trip replayDynamic scheduling and planning toolRoute optimization for cost savings and efficiencyCaller ID and VoIP integration

Pricing

Freemium

TaxiCaller offers a generous free tier with optional paid upgrades for advanced features.

View pricing

Reviews

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4.1/5

Across 7 verified user reviews on G2, Capterra

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Best TaxiCaller Alternatives

Top alternatives based on features, pricing, and user needs.

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YelowsoftPaid

AI-powered, cloud-based taxi management software to streamline dispatch and grow your ride-hailing business.

4.8
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Intelligent transportation and booking software for efficient fleet tracking and dispatch operations.

UnicoTaxi logo
UnicoTaxiPaid

AI-powered white-label dispatch software for smart fleets and on-demand services.

Autocab logo
AutocabPaid

Market-leading booking and dispatch software for efficient, growing, and profitable taxi and private hire fleets.

iCabbi logo
iCabbiPaid

Driving the next generation of dispatch technology for taxi and private hire companies.

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FleetCabiPaid

The leading AI-powered cloud-based dispatch system for taxi and limo fleets.

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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TaxiCaller FAQ

How does TaxiCaller support different types of transport services beyond traditional taxis?

TaxiCaller is designed to cater to a variety of transport needs, offering specialized solutions for school runs with dynamic scheduling and real-time tracking, paratransit services with client-driver-vehicle matching and optimized routes, and shuttle operations with custom route and timetable creation, alongside its core taxi dispatch functionality.

What specific booking channels does TaxiCaller provide to attract diverse customer segments?

Beyond the standard passenger app, TaxiCaller offers a web booking form for website integration, an Express App ideal for lobbies and public spaces, and a dedicated Reception booking tool tailored for corporate clients, ensuring a wide range of booking options to meet various customer preferences.

Can transport companies integrate their existing communication systems with the TaxiCaller dispatch console?

Yes, TaxiCaller supports integration with external communication systems. It allows businesses to use their own VoIP service for Caller ID recognition directly from the dispatch console, enhancing operational efficiency and continuity.

What kind of data and analytics are available through the online office to help monitor business performance?

The online office provides robust analytics tools, custom reports, and replay functions. These features enable businesses to track vehicle routes, gain actionable statistics for data-driven decisions, measure key performance indicators (KPIs), and maintain detailed records of every job for accountability and quality assurance.

How does the 'pay as you go' model work, and what does it mean for scalability?

The 'pay as you go' model means there are no long-term contracts or expensive upfront investments. Businesses only pay for the vehicles actively used through the platform, allowing them to scale their operations up or down as needed without financial penalties, making it flexible for growth and fluctuating demand.

Source: taxicaller.com

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