Rock

Rock Solid is a citizen relationship management (CRM) platform built on Microsoft Dynamics for local government agencies. Its OneView product unifies citizen interactions across all departments, enabling request tracking, case management, workflow automation, and self-service through a customizable mobile app. Citizens can communicate with their government via multiple channels while agency staff access reporting dashboards and integrated workflows. Rock Solid has served public sector customers across the US, Latin America, and the Caribbean for 25+ years.