Backblaze vs ChurnZero: Which Should You Choose in 2026?
Choosing between Backblaze and ChurnZero comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Backblaze
Cloud backup and storage
Best for you if:
- • You want the higher-rated option (9.4/10 vs 9.3/10)
- • You need productivity features specifically
ChurnZero
Customer success software
Best for you if:
- • You need analytics features specifically
| At a Glance | ||
|---|---|---|
Price | Paid | Paid |
Best For | Productivity | Analytics |
Rating | 94/100 | 93/100 |
| Feature | Backblaze | ChurnZero |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | 94 | 93 |
| Community Rating | ★★★★★3.9 | ★★★★★4.3 |
| Total Reviews | 0 | 0 |
| Community Upvotes | 546 | 450 |
| Categories | Productivity | Analytics |
Understanding the Differences
Both Backblaze and ChurnZero solve similar problems, but they approach them differently.Backblaze positions itself as "cloud backup and storage" while ChurnZerofocuses on "customer success software". These differences matter depending on what you're trying to accomplish.
When to Choose Backblaze
Backblaze makes sense if you're looking for a comprehensive paid solution. With a score of 94/100, it's our top pick in this comparison.
When to Choose ChurnZero
ChurnZero is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
Neither is free, but both have their value. Test them both and see which clicks.
We'd pick: ChurnZero
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Backblaze handles scale better in our testing.
We'd pick: Backblaze
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Backblaze is built for organizations like yours.
We'd pick: Backblaze
Still not sure? Answer these 3 questions
How much can you spend?
Both are paid tools. If money isn't the issue, go with Backblaze—it scored higher.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Backblaze higher (94/100). But the community has upvoted Backblaze more (546 votes). Pick your source of truth.
Key Takeaways
What Backblaze Does Better
- Higher overall score (94/100)
- More community upvotes
- Our recommendation for most use cases
Consider ChurnZero If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Backblaze (94/100). But the honest answer is that "better" depends on your situation. Backblaze scores higher in our analysis, but ChurnZero might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Backblaze or ChurnZero better?
Based on our analysis, Backblaze scores higher with 94/100. Backblaze ispaid while ChurnZero is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Backblaze to ChurnZero easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Backblaze and ChurnZero offer free trials?
Most software in this category offers free trials or free tiers. Backblaze is paid with potential trial.ChurnZero is paid with potential trial. Visit their websites for current trial offers.