Chorus by ZoomInfo vs Dialpad: Which Should You Choose in 2026?
Choosing between Chorus by ZoomInfo and Dialpad comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Chorus by ZoomInfo
Conversation intelligence
Best for you if:
- • Chorus is a conversation intelligence platform that analyzes sales calls to improve team performance
- • It records, transcribes, and extracts insights from customer conversations using AI
Dialpad
AI-powered Contact Center and Unified Communications platform for customer service and sales.
Best for you if:
- • You want to try before committing
- • AI-powered business communications
- • Voice, video, and messaging
| At a Glance |  Chorus by ZoomInfo |  Dialpad |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Transcription | Transcription |
Rating | 84/100 | 84/100 |
| Feature | Chorus by ZoomInfo | Dialpad |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | 84 | 84 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | TranscriptionSales Intelligence | TranscriptionCall Center |
How Chorus by ZoomInfo and Dialpad Compare
Chorus by ZoomInfo
Conversation intelligence
Paid · 84/100 score
Dialpad
AI-powered Contact Center and Unified Communications platform for customer service and sales.
Free tier available · 84/100 score
Who Should Use What?
On a budget?
Dialpad has a free tier. Chorus by ZoomInfo is paid only.
Go with: Dialpad
Want the highest-rated option?
Chorus by ZoomInfo: 84/100. Dialpad: 84/100.
Go with: Chorus by ZoomInfo
Value user reviews?
Neither has user reviews yet.
Go with: Chorus by ZoomInfo
3 Questions to Help You Decide
What's your budget?
Chorus by ZoomInfo is paid. Dialpad is freemium. Dialpad lets you start free.
What's your use case?
Both are transcription tools. Compare their specific features to decide.
How important are ratings?
Both score 84/100.
Key Takeaways
Chorus by ZoomInfo
- Our pick for this comparison
Dialpad
- Has a free tier
The Bottom Line
Chorus by ZoomInfo (84/100) is our pick. Dialpad has a free tier if you want to test without paying.
Frequently Asked Questions
Is Chorus by ZoomInfo or Dialpad better?
Chorus by ZoomInfo scores 84/100 in our evaluation. Chorus by ZoomInfo is paid and Dialpad is freemium.
What are Chorus by ZoomInfo and Dialpad used for?
Chorus by ZoomInfo: Conversation intelligence. Dialpad: AI-powered Contact Center and Unified Communications platform for customer service and sales..
What does Chorus by ZoomInfo cost vs Dialpad?
Chorus by ZoomInfo is a paid tool. Dialpad is freemium (free tier + paid plans). Visit their websites for detailed pricing.