Freshsales vs Recapped.io: Which Should You Choose in 2026?
Choosing between Freshsales and Recapped.io comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Freshsales
Intelligent sales CRM
Best for you if:
- • You want the higher-rated option (8.2/10 vs 0.0/10)
- • You need sales enablement features specifically
- • AI-powered CRM by Freshworks
- • Sales automation and pipeline management
Recapped.io
AI-powered digital sales rooms and customer onboarding for accelerated deal execution and predictable revenue.
Best for you if:
- • You need something completely free
- • You need client portals features specifically
- • Consolidates buyer-seller interactions, content, and processes into a single digital sales room.
- • Utilizes AI for deal intelligence, sales coaching, and administrative task automation.
| At a Glance |  Freshsales |  Recapped.io |
|---|---|---|
Price | Free + Paid | Free |
Best For | Sales Enablement | Client Portals |
Rating | 82/100 | —/100 |
| Feature | Freshsales | Recapped.io |
|---|---|---|
| Pricing Model | Freemium | Free |
| Editorial Score | 82 | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Sales EnablementRevenue Intelligence | Client PortalsSales Enablement |
How Freshsales and Recapped.io Compare
Freshsales
Intelligent sales CRM
Free tier available · 82/100 score
Recapped.io
AI-powered digital sales rooms and customer onboarding for accelerated deal execution and predictable revenue.
Free
Freshsales is a sales enablement tool. Recapped.io is in client portals.
Who Should Use What?
On a budget?
Recapped.io is free. Freshsales is freemium.
Go with: Recapped.io
Want the highest-rated option?
Freshsales scores 82/100. Recapped.io is unrated.
Go with: Freshsales
Value user reviews?
Neither has user reviews yet.
Go with: Freshsales
3 Questions to Help You Decide
What's your budget?
Freshsales is freemium. Recapped.io is free. Go with Recapped.io if free matters most.
What's your use case?
Freshsales is a sales enablement tool. Recapped.io is in client portals. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Freshsales
- Higher score: 82/100 vs unrated
- Free tier available
- Our pick for this comparison
Recapped.io
- Completely free
- Better fit for client portals
The Bottom Line
Freshsales (82/100) is our pick. That said, Recapped.io is free — hard to beat on price.
Frequently Asked Questions
Is Freshsales or Recapped.io better?
Freshsales scores 82/100 in our evaluation. Freshsales is freemium and Recapped.io is free.
What are Freshsales and Recapped.io used for?
Freshsales: Intelligent sales CRM. Recapped.io: AI-powered digital sales rooms and customer onboarding for accelerated deal execution and predictable revenue..
What does Freshsales cost vs Recapped.io?
Freshsales is freemium (free tier + paid plans). Recapped.io is completely free. Visit their websites for detailed pricing.