Gainsight vs ListEngage: Which Should You Choose in 2026?
Choosing between Gainsight and ListEngage comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Gainsight
Customer success platform
Best for you if:
- • You want the higher-rated option (8.8/10 vs 0.0/10)
- • Unified platform (CustomerOS) for end-to-end customer journey orchestration.
- • Leverages AI for early churn detection, expansion opportunities, and personalized customer engagement.
ListEngage
Salesforce Full Stack Partner specializing in AI, Data, and Marketing Cloud solutions.
Best for you if:
- • Specializes in Salesforce AI, Data, and Marketing Cloud solutions.
- • Offers full-stack implementation, optimization, and ongoing services.
| At a Glance |  Gainsight |  ListEngage |
|---|---|---|
Price | Paid | Paid |
Best For | Marketing Automation | Marketing Automation |
Rating | 88/100 | —/100 |
| Feature | Gainsight | ListEngage |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | 88 | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Marketing AutomationCustomer Success | Marketing AutomationCRM |
How Gainsight and ListEngage Compare
Gainsight
Customer success platform
Paid · 88/100 score
ListEngage
Salesforce Full Stack Partner specializing in AI, Data, and Marketing Cloud solutions.
Paid
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Gainsight
Want the highest-rated option?
Gainsight scores 88/100. ListEngage is unrated.
Go with: Gainsight
Value user reviews?
Neither has user reviews yet.
Go with: Gainsight
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Both are marketing automation tools. Compare their specific features to decide.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Gainsight
- Higher score: 88/100 vs unrated
- Our pick for this comparison
ListEngage
The Bottom Line
Gainsight (88/100) is our pick.
Frequently Asked Questions
Is Gainsight or ListEngage better?
Gainsight scores 88/100 in our evaluation. Both are paid.
What are Gainsight and ListEngage used for?
Gainsight: Customer success platform. ListEngage: Salesforce Full Stack Partner specializing in AI, Data, and Marketing Cloud solutions..
What does Gainsight cost vs ListEngage?
Gainsight is a paid tool. ListEngage is a paid tool. Visit their websites for detailed pricing.