Heap vs Raygun: Which Should You Choose in 2026?
Choosing between Heap and Raygun comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Heap
Auto-capture analytics that retroactively answers any question
Best for you if:
- • You want the higher-rated option (8.3/10 vs 8.0/10)
- • You want to try before committing
- • You need analytics features specifically
Raygun
Error and performance monitoring
Best for you if:
- • You need devops features specifically
| At a Glance | ||
|---|---|---|
Price | Free + Paid | Paid |
Best For | Analytics | DevOps |
Rating | 83/100 | 80/100 |
| Feature | Heap | Raygun |
|---|---|---|
| Pricing Model | Freemium | Paid |
| Editorial Score | 83 | 80 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | AnalyticsDevOps | DevOps |
Understanding the Differences
Both Heap and Raygun solve similar problems, but they approach them differently.Heap positions itself as "auto-capture analytics that retroactively answers any question" while Raygunfocuses on "error and performance monitoring". These differences matter depending on what you're trying to accomplish.
When to Choose Heap
Heap makes sense if you're looking for a budget-friendly option with a free tier solution. With a score of 83/100, it's our top pick in this comparison.
When to Choose Raygun
Raygun is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
When every dollar counts, Heap lets you get started without pulling out your credit card.
We'd pick: Heap
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Heap handles scale better in our testing.
We'd pick: Heap
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Raygun takes enterprise seriously.
We'd pick: Raygun
Still not sure? Answer these 3 questions
How much can you spend?
Tight budget? Start free with Heap, upgrade when you're ready.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Heap higher (83/100). But the community has upvoted Raygun more (0 votes). Pick your source of truth.
Key Takeaways
What Heap Does Better
- Higher overall score (83/100)
- Our recommendation for most use cases
Consider Raygun If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Heap (83/100). But the honest answer is that "better" depends on your situation. Heap scores higher in our analysis, but Raygun might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Heap or Raygun better?
Based on our analysis, Heap scores higher with 83/100. Heap isfreemium while Raygun is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Heap to Raygun easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Heap and Raygun offer free trials?
Most software in this category offers free trials or free tiers. Heap is freemium with a free tier.Raygun is paid with potential trial. Visit their websites for current trial offers.