Automatic product analytics for user behavior insights
Visit WebsiteThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Auto-capture
Biggest con
Data can be noisy
TL;DR - Heap
- Heap is a digital analytics platform that captures all user interactions automatically
- It provides retroactive analytics without manual event tracking for product insights
- Free tier for up to 10K sessions/month, custom pricing beyond
What is Heap?
Available on: Web
Pros & Cons
Pros
- Auto-capture
- Retroactive data
- Easy setup
Cons
- Data can be noisy
- Enterprise pricing
Ratings Across the Web
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing Plans
Free TrialFree
Free
- 10K sessions/month
- 6 months data history
- Core analytics charts
- SSO
Growth
$300/month
- Up to 500K sessions
- 12 months data history
- AI assistant
- Unlimited users
Pro
Custom
- 5M+ sessions
- Account analytics
- Session Replay add-on
- Standard support
How Heap's pricing compares
At $300/mo, Heap is mid-range of its 4 direct competitors ($9 to $750/mo across the set).
Entry paid plan, monthly.
Reviews
Across 1,129 verified user reviews on G2, Capterra
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Best Heap Alternatives
Top alternatives based on features, pricing, and user needs.
The free analytics standard that tracks most websites
Session replay & error tracking
Understand user behavior with product analytics and experimentation
Product analytics for mobile and web
Open-source product analytics with event tracking, feature flags, and session recording
Digital experience intelligence
Simple privacy-first analytics
Privacy-first website analytics, GDPR compliant by default
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
Heap FAQ
What is Heap analytics?
How does Heap auto-capture work?
Does Heap have a free plan?
Can Heap integrate with data warehouses?
Source: heap.io