Is Heap worth the price?
Heap's pricing is fair for its Free and Growth tiers, offering good value for startups and growing businesses.
The Free tier is generous with 10K sessions and SSO, while the Growth tier at $300/month for up to 500K sessions and AI is competitive. The Pro tier is likely expensive, as 'Custom' pricing often implies higher costs for enterprise features.
It's best for businesses needing robust digital analytics from early-stage to enterprise.
Pricing Plans
Free TrialFree
Free
- 10K sessions/month
- 6 months data history
- Core analytics charts
- SSO
Growth
$300/month
- Up to 500K sessions
- 12 months data history
- AI assistant
- Unlimited users
Pro
Custom
- 5M+ sessions
- Account analytics
- Session Replay add-on
- Standard support
Hidden Costs & Gotchas
Overage fees likely for exceeding session limits.
Session Replay is an add-on, not included.
Custom pricing for Pro tier can be very high.
Advanced support tiers likely cost extra.
Which Plan Do You Need?
Startups needing core analytics
Growing businesses with high traffic
Enterprises requiring advanced insights
How Heap Compares to Competitors
Compared to Mixpanel, which offers a free tier up to 100K MTUs and paid plans starting higher for more features, Heap's $300/month Growth tier for 500K sessions is quite competitive. Amplitude also offers a generous free tier, but its paid plans for similar session volumes can be more expensive, making Heap a strong contender for mid-market companies.
Heap Pricing FAQ
How much does Heap cost?
Heap starts at $300/month on the Growth plan. A free plan is also available with limited features.
Does Heap have a free plan?
Yes. Heap offers a free plan called "Free". It includes: 10K sessions/month, 6 months data history, Core analytics charts.
Does Heap offer a free trial?
Yes, Heap offers a free trial. No credit card is typically required to start the trial, though this may vary.
Is there a cheaper alternative to Heap?
Yes. Popular alternatives to Heap include Mixpanel, Amplitude, Segment, Google Analytics. Free alternatives include Mixpanel, Amplitude, Segment. Compare them side-by-side on Toolradar.
Cheaper alternatives to Heap
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.