Heap Pricing 2026

Plans, hidden costs, and alternatives compared

Prices last confirmed on Nov 12, 2026 on heap.io. Same data as Markdown or JSON.

Reviews on G2 Capterra

4 plans tracked Updated Nov 2026

Cite this data: Toolradar, Heap pricing verified Nov 2026, toolradar.com/tools/heap/pricing

Heap uses custom pricing.

Verified Nov 2026 from the official pricing page.

Is Heap worth the price?

Good value

Heap's pricing is fair for its Free and Growth tiers, offering good value for startups and growing businesses.

The Free tier is generous with 10K sessions and SSO, while the Growth tier adds an AI assistant, unlimited users and 12 months of data history but has no public price (an estimate comes after installing the free snippet). The Pro tier is likely expensive, as 'Custom' pricing often implies higher costs for enterprise features.

It's best for businesses needing robust digital analytics from early-stage to enterprise.

Pricing Plans

Free Trial

Free

Up to 10K monthly sessions
Core analytics charts
Unlimited enrichment sources
6 months data history
SSO

Growth

Custom

No public price; Heap gives an estimate after you install the free snippet

Everything in Free
AI assistant (Sense)
Unlimited users and reports
CSV exports
12 months data history
Email support

Pro

Custom session pricing

Everything in Growth
Account analytics
Engagement matrix
Report alerts
Session Replay as add-on
Standard support

Premier

Custom session pricing

Everything in Pro
Data warehouse integration
Behavioral targeting
Unlimited projects
Advanced user permissions
Dedicated CSM

View full pricing

Hidden Costs & Gotchas

Exceeding the monthly session limit of your plan requires an upgrade before you can view your data again.

Session Replay is an add-on, not included.

Support level depends on the plan

email support on Growth, standard support on Pro, premium support on Premier.

How Heap compares

5 of 6 direct competitors offer a free plan.

Starting price and free plan: Heap and its direct competitors
Tool	Starting price	Free plan
Heap	Contact sales	Yes
Amplitude	Contact sales	Yes
Mixpanel	$140/month flat for the whole organisation	Yes
PostHog	$250/month, billing unit not specified	Yes
FullStory	Contact sales	Yes
LogRocket	$83/month flat for the whole organisation	Yes
Plausible	$9/month flat for the whole organisation	No

Heap Pricing FAQ

How much does Heap cost?

Heap uses custom pricing. Contact Heap directly for a quote based on your team size and requirements.

Does Heap have a free plan?

Yes. Heap offers a free plan called "Free". It includes: Up to 10K monthly sessions, Core analytics charts, Unlimited enrichment sources.

Does Heap offer a free trial?

Yes. Heap offers a free trial.

What are alternatives to Heap?

Alternatives to Heap include Amplitude, Mixpanel, PostHog, FullStory. Mixpanel starts at $140/month flat for the whole organisation; PostHog starts at $250/month, billing unit not specified; LogRocket starts at $83/month flat for the whole organisation.

Does Heap have a promo code or discount code?

As of November 12, 2026, Toolradar has no Heap promo code, coupon or discount code on file. Heap's own pricing page (https://heap.io/pricing, read November 12, 2026) does list a free trial and a free plan, so you can start without a code. Offers change, so confirm the terms at checkout.