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Reviews onG2Capterra
2320 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Session replay

Biggest con

Can be expensive

TL;DR - LogRocket

  • See how users really experience your product
  • Session replay catches bugs and UX issues
  • Error tracking with full context
Pricing: Free plan available
Best for: Growing teams
4.7/5 across review platforms

What is LogRocket?

Editorial review
LogRocket is a session replay and product analytics platform with pixel-perfect recordings, JavaScript error reporting, and AI-powered struggle detection for understanding user behavior.

Available on: Web

Pros & Cons

Pros

  • Session replay
  • Error tracking
  • Great for debugging

Cons

  • Can be expensive
  • Privacy concerns

Ratings Across the Web

4.7(2,320 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Session replayJavaScript error trackingProduct analyticsAI struggle detectionHeatmapsRage click detectionNetwork request loggingReact/Redux debugging

Pricing Plans

Free

Free

  • 1,000 sessions/month
  • 1 month data retention
  • Session replay
  • Basic features

Team

$69

  • 14-day trial
  • Pixel-perfect replay
  • JavaScript error reporting
  • Scales to $139/mo for 25k sessions

Professional

$295

  • AI struggle detection
  • Detailed product analytics
  • Annual commitment
  • Startup plan available

Enterprise

null

  • Self-hosted available
  • Conditional recording
  • Annual commitment
  • Custom volume

How LogRocket's pricing compares

At $69/mo, LogRocket is the most affordable of its 2 direct competitors.

LogRocket
$69
$300

Entry paid plan, monthly.

Reviews

4.7/5

Across 2,320 verified user reviews on G2, Capterra

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LogRocket FAQ

How does Galileo AI assist in understanding user behavior and improving conversion?

Galileo AI observes every user session to analyze behavior and identify opportunities for enhancing conversion and engagement. It proactively surfaces impactful user issues, presenting them in natural language to help product teams make data-driven decisions.

What specific types of data are captured during session replay?

Session replay captures every event and activity automatically, including DOM playback, console and network logs, errors, and performance data. This provides a comprehensive view of the user's experience within the application.

Can LogRocket be deployed in a self-hosted environment?

Yes, LogRocket offers a self-hosted deployment option, particularly for Enterprise plans. This allows organizations to deploy LogRocket in a way that best suits their infrastructure and security requirements.

What is the 'Ask Galileo' feature and how does it work?

The 'Ask Galileo' feature allows users to pose product-related questions and receive answers in seconds. This enables immediate investigation into issues or exploration of new ideas without extensive manual analysis.

How does LogRocket help prioritize technical and UX issues?

LogRocket's Issues feature, enhanced by Galileo AI, proactively identifies technical and UX issues impacting the business. It helps cut through noisy issues and prioritizes problems that require immediate attention, allowing teams to focus on the most relevant areas of their application.

Does LogRocket provide SDKs for specific technologies, and how is it installed?

LogRocket works regardless of the language or framework used, and it provides SDKs for specific technologies. Installation can be done via NPM or a script tag on a website or mobile app, allowing data collection to begin quickly.

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