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TL;DR - Pendo
- Pendo is a product analytics and engagement platform
- It provides usage analytics, in-app guides, and user feedback tools
- Free tier available, custom pricing for full platform
Pricing: Paid only
Best for: Enterprises & pros
Score: 83/100
Pros & Cons
Pros
- In-app guides
- Great analytics
- Session replay
Cons
- Very expensive
- Complex setup
Key Features
Product analyticsIn-app guides & walkthroughsSession replaysNPS surveysProduct roadmapsUser segmentationFeature adoption trackingJourney orchestrationFeedback collectionIntegrations
Pricing Plans
Free
$0
- Up to 500 monthly active users
- Product analytics
- In-app guides
- Pendo-branded roadmaps
- Pendo-branded NPS surveys
- Unlimited web and mobile app keys
Base
Custom
- Custom monthly active users
- Product analytics
- In-app guides
- One integration
Core
Custom
- Everything in Base
- Session replays
- Custom monthly active users
Ultimate
Custom
- Everything in Core
- Net promoter score NPS
- Product discovery
- Journey orchestration
- Data synchronization
About Pendo
By Toolradar Team·
Pendo is a product experience platform combining analytics, in-app guides, and user feedback. Understand how users engage with your product, guide them with targeted messages, and collect feedback through NPS surveys and roadmaps.
How we evaluate tools →Source: pendo.io
Reviews
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Pendo FAQ
Is Pendo free?
Yes, the Free plan includes up to 500 monthly active users (MAUs) with product analytics, in-app guides, roadmaps, and NPS surveys.
How much does Pendo cost?
Paid plans (Base, Core, Ultimate) have custom pricing based on MAU volume. Contact sales for a quote.
What are MAUs?
MAUs (Monthly Active Users) are unique users who access your product in a given month. Pricing scales based on MAU count.
Does Pendo have session replays?
Yes, session replays are included in the Core plan and above to see exactly how users interact with your product.
Source: pendo.io