TL;DR - FullStory
- FullStory is a digital experience platform that records and analyzes user sessions
- It captures every click and scroll to help teams understand and improve UX
- Free tier available, pricing scales with sessions recorded
Pricing: Paid only
Best for: Enterprises & professionals
Score: 82/100
Pricing Plans
14-day free trialFree
Free
5K sessions/mo
- Session replay
- Heatmaps
- Basic analytics
- 14-day history
Most Popular
Business
Custom
Contact sales
- Full analytics
- Frustration signals
- Journeys
- Integrations
Enterprise
Custom
Contact sales
- All Business
- SSO
- Data export
- Dedicated support
About FullStory
FullStory captures user sessions and analyzes digital experience. Watch what users do, understand their frustration, find the issues that hurt conversion—experience analytics beyond clicks and pageviews.
Session replay shows exactly what happened. Frustration signals highlight pain points. The insights drive product improvement.
Product and UX teams wanting to understand user behavior beyond analytics numbers use FullStory for experience insight.
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FullStory FAQ
FullStory offers a free plan with 1,000 sessions/month. Paid plans have custom pricing based on session volume.
FullStory pricing is custom based on monthly sessions. Business and Enterprise plans include more sessions and features. Request a demo for pricing.
FullStory is a digital experience analytics platform. It provides session replay, heatmaps, error tracking, and product analytics.
Session replay records user interactions like a video. Watch how real users navigate your site, where they struggle, and what causes errors.
Yes, FullStory automatically detects frustration signals like rage clicks, dead clicks, and error clicks. Filter sessions by frustration level.
FullStory integrates with Segment, Slack, Salesforce, Zendesk, Jira, and more. Send insights to your existing tools.
FullStory has more powerful analytics and indexing. Hotjar is simpler and more affordable. FullStory for enterprise; Hotjar for smaller teams.