Glassbox
UnclaimedOptimize customer experiences, boost conversions, and maintain security and compliance in digital channels.
Visit WebsiteTL;DR - Glassbox
- Captures 100% of digital customer interactions for deep insights.
- Combines product analytics with customer experience data to optimize journeys and conversions.
- Offers AI-driven insights, real-time alerts, and compliance automation for security and fraud prevention.
Pricing: Paid only
Best for: Enterprises & pros
Pricing
Paid
Glassbox offers paid plans. Visit their website for current pricing details.
About Glassbox
Glassbox is a digital customer experience analytics platform designed to provide complete visibility into customer digital interactions across web and mobile applications. It helps businesses, particularly those in regulated industries like financial services, understand user behavior, identify friction points, prevent fraud, and ensure regulatory compliance. The platform uses AI-driven insights and 100% user session capturing to offer proactive, preventive, and secure digital experiences.
The platform's core functionality includes product analytics, session replay, customer journey analytics, and mobile app analytics. It automatically captures all front-end and back-end events, allowing for cross-session analysis, anomaly detection, and quantification of revenue impact. Glassbox aims to shorten delivery cycles for product teams by providing instant access to behavioral data and AI-powered insights, enabling faster, data-driven decisions and improved product development efficiency.
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Glassbox FAQ
Glassbox is a digital customer experience analytics platform that provides comprehensive insights into how users interact with web and mobile applications. It captures 100% of user sessions, offers AI-driven analytics, and helps optimize customer journeys, prevent fraud, and ensure compliance, especially for regulated industries.
Glassbox does not publicly list its pricing. The cost is determined by three major elements: the selected package, the data retention period, and the session volume (web or app). You need to contact their sales team for a tailored quote.
No, Glassbox is not free. It offers comprehensive packages with pricing based on specific customer needs, requiring a demo and consultation for a quote.
Glassbox is primarily for enterprises, particularly those in highly regulated industries such as financial services, that need to optimize their digital customer experiences, boost conversions, and maintain top-tier security and compliance. It's used by product teams, marketing teams, and operations teams.