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Reviews onG2
20 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Self-hostable analytics

Biggest con

Enterprise expensive

TL;DR - Countly

  • Countly is an open-source product analytics platform for mobile, web, and desktop apps
  • It tracks user behavior, crashes, and engagement with on-premise deployment options
  • Community Edition free, Enterprise pricing custom
Pricing: Free plan available
Best for: Growing teams
4.1/5 across review platforms

What is Countly?

Editorial review
Countly is a product analytics platform for web, mobile, desktop, and IoT with self-hosted and cloud options. Features user analytics, retention, funnels, push notifications, and A/B testing.

Available on: Web

Pros & Cons

Pros

  • Self-hostable analytics
  • Privacy focused
  • Mobile analytics
  • Push notifications
  • Open source core

Cons

  • Enterprise expensive
  • Self-hosting complex
  • Learning curve
  • Documentation gaps
  • Smaller community

Ratings Across the Web

4.1(20 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Product analyticsUser retentionFunnel analysisPush notificationsCrash analyticsA/B testingRemote configSelf-hosted option

Pricing Plans

Lite

Free

  • Self-hosted (AGPL v3)
  • Web/mobile/desktop analytics
  • Basic user analytics
  • Session and event tracking
  • 2FA and RBAC

Flex Free

Free

  • Private cloud
  • Up to 500 MAUs
  • Core analytics features
  • Good for testing and exploration

Flex

$40

  • MAU-based pricing
  • Full user analytics
  • Retention and funnels
  • Push notifications (add-on)
  • A/B testing (add-on)

Enterprise

null

  • Self-hosted or cloud
  • All features
  • White labeling
  • SSO (AD/Azure/Okta/LDAP)
  • SLA support
  • Custom development

How Countly's pricing compares

At $40/mo, Countly is the most affordable of its 2 direct competitors.

Countly
$40
$300

Entry paid plan, monthly.

Reviews

4.1/5

Across 20 verified user reviews on G2

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Countly FAQ

What is Countly?

Countly is a product analytics platform for tracking user behavior across web, mobile, desktop, and IoT applications. It offers both self-hosted (open source) and cloud deployment options.

Is Countly free?

Countly Lite (self-hosted, AGPL v3) is free. Flex Free offers 500 MAUs on private cloud. Paid Flex plans start at $40/month. Enterprise has custom pricing.

Can I self-host Countly?

Yes, Countly Lite is available under AGPL v3 for self-hosting. Enterprise customers also have self-hosted options with additional features, support, and SLAs.

Does Countly support mobile apps?

Yes, Countly supports iOS, Android, and cross-platform frameworks. It includes crash analytics, push notifications, and in-app feedback collection for mobile apps.

Source: countly.com

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