Skip to content
Reviews onG2
20 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Self-hostable analytics

Biggest con

Enterprise expensive

TL;DR - Countly

  • Countly is an open-source product analytics platform for mobile, web, and desktop apps
  • It tracks user behavior, crashes, and engagement with on-premise deployment options
  • Community Edition free, Enterprise pricing custom
Pricing: Free plan available
Best for: Growing teams
4.1/5 across review platforms

What is Countly?

Editorial review
Countly is a product analytics platform for web, mobile, desktop, and IoT with self-hosted and cloud options. Features user analytics, retention, funnels, push notifications, and A/B testing.

Available on: Web

Pros & Cons

Pros

  • Self-hostable analytics
  • Privacy focused
  • Mobile analytics
  • Push notifications
  • Open source core

Cons

  • Enterprise expensive
  • Self-hosting complex
  • Learning curve
  • Documentation gaps
  • Smaller community

Ratings Across the Web

4.1(20 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Product analyticsUser retentionFunnel analysisPush notificationsCrash analyticsA/B testingRemote configSelf-hosted option

Pricing Plans

Pricing checked Jul 9, 2026

Lite

Free

  • Self-hosted (AGPL v3)
  • Web/mobile/desktop analytics
  • Basic user analytics
  • Session and event tracking
  • 2FA and RBAC

Flex Free

Free

  • Private cloud
  • Up to 500 MAUs
  • Core analytics features
  • Good for testing and exploration

Flex

$40

  • MAU-based pricing
  • Full user analytics
  • Retention and funnels
  • Push notifications (add-on)
  • A/B testing (add-on)

Enterprise

null

  • Self-hosted or cloud
  • All features
  • White labeling
  • SSO (AD/Azure/Okta/LDAP)
  • SLA support
  • Custom development

How Countly's pricing compares

At $40/mo, Countly is the most affordable of its 2 direct competitors.

Countly
$40
$300

Entry paid plan, monthly. Pricing checked Jul 9, 2026.

Reviews

Improve Your Thinking Patterns Using ChatGPT cover
$99Free with your review

Review Countly, get a free AI guide

Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.

Write a review
4.1/5

Across 20 verified user reviews on G2

Add your hands-on experience using the offer above to help the next buyer.

Best Countly Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Explore More

Countly FAQ

How does Countly support product managers in understanding user behavior?

Countly provides features such as user analytics, retention tracking, and funnels, which allow product managers to analyze how users interact with their web, mobile, desktop, and IoT products. This helps in identifying usage patterns and areas for improvement within the product experience.

Which teams would benefit most from using Countly?

Teams focused on product development, marketing, and data analysis would find Countly most beneficial. Its capabilities in user analytics, A/B testing, and push notifications support data-driven decision-making across these functions.

How is Countly priced?

Countly is available on a free tier, offering basic functionality for users. For more extensive usage and access to advanced features, paid plans are available.

What kind of limitations should potential users be aware of with Countly?

Potential users should be aware that Countly can have a learning curve and its documentation may have gaps. Additionally, while self-hosting is an option, it can be complex to set up and maintain.

How does Countly compare to Amplitude regarding data privacy?

Countly differentiates itself with a strong focus on privacy and offers self-hosted options, giving users more control over their data. This contrasts with Amplitude, which is primarily a cloud-based solution.

Can Countly be used for A/B testing campaigns?

Yes, Countly includes A/B testing capabilities, allowing users to experiment with different product features or marketing messages. This helps in optimizing product performance and user engagement based on data-driven insights.

Source: countly.com

Guides & Articles