ClientSuccess
UnclaimedSimple, powerful software to reduce churn and increase customer revenue.
Visit WebsiteTL;DR - ClientSuccess
- Provides a 360-degree view of customer health to reduce churn and increase revenue.
- Manages the entire customer journey with streamlined onboarding, engagement, and renewals.
- Leverages AI and automation for intelligent actions and data-driven customer success.
Pricing: Paid only
Best for: Enterprises & pros
Pricing Plans
Startup Package
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- Client 360 Dashboard
- Integration Library
- Playbooks
- Health Scoring
- Automations
- Customer Goal / KBO Tracking (1 sample per Customer)
- Assigned CSM (Onboarding Only)
- Custom Dashboards / Reports (Pre-built Reports Only)
- Customer Portal
- Max # of Full Licences: 10
- Max # of Customers: 500
Growth Package
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- Client 360 Dashboard
- Integration Library
- Playbooks
- Health Scoring
- Automations
- Customer Goal / KBO Tracking (3 per Customer)
- Assigned CSM
- Custom Dashboards / Reports
- Customer Portal (Add-on Available)
- Max # of Full Licences: 50
- Max # of Customers: 5,000
Enterprise Package
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- Client 360 Dashboard
- Integration Library
- Playbooks
- Health Scoring
- Automations
- Customer Goal / KBO Tracking
- Assigned CSM
- Custom Dashboards / Reports
- Customer Portal
- Max # of Full Licences: Unlimited
- Max # of Customers: Unlimited
About ClientSuccess
ClientSuccess is a comprehensive customer success platform designed to help businesses deliver world-class customer experiences, reduce churn, and increase customer revenue. It provides a 360-degree view of customer health by incorporating usage, adoption, feedback, engagement, and sentiment data, enabling data-driven decisions across product, sales, marketing, and support teams.
The platform offers robust features for managing the entire customer lifecycle, including streamlined onboarding, proactive engagement, and insight-driven renewal management. With AI and automation capabilities, ClientSuccess empowers teams to achieve customer outcomes faster through intelligent actions and automated communications. It also integrates with popular CRM, support, and communication platforms to leverage existing customer data.
ClientSuccess is ideal for Customer Success Managers, Sales & Product Managers, and Operations & Security teams looking to optimize customer interactions, enhance sales strategies, improve product development, and ensure data privacy and compliance. Its focus on ease of use and quick implementation makes it a powerful tool for scaling customer success programs and coaching teams to deliver great results.
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ClientSuccess FAQ
ClientSuccess is a customer success platform designed to help businesses manage and improve customer relationships, reduce churn, and drive revenue growth. It offers tools for customer health monitoring, journey management, onboarding, and leverages AI and automation for efficient customer success operations.
Specific pricing information for ClientSuccess is not publicly available on their website. Interested users need to request a demo to get details on pricing.
ClientSuccess does not appear to offer a free tier. Pricing information is available upon request for a demo, indicating it is a paid solution.
ClientSuccess is primarily for Customer Success Managers, Customer Success teams, Sales & Product Managers, and Operations & Security teams within organizations that want to optimize customer interactions, improve retention, and drive growth through data-driven customer success strategies.