Glassbox vs Clicky: Which Should You Choose in 2026?
Choosing between Glassbox and Clicky comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Glassbox
Optimize customer experiences, boost conversions, and maintain security and compliance in digital channels.
Best for you if:
- • You need product analytics features specifically
- • Captures 100% of digital customer interactions for deep insights.
- • Combines product analytics with customer experience data to optimize journeys and conversions.
Clicky
Real-time web analytics with heatmaps
Best for you if:
- • You want the higher-rated option (7.6/10 vs 0.0/10)
- • You want to try before committing
- • You need web analytics features specifically
- • Clicky is a real-time web analytics platform focused on privacy and simplicity
- • It provides instant visitor tracking, heatmaps, and uptime monitoring without data sampling
| At a Glance |  Glassbox |  Clicky |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Product Analytics | Web Analytics |
Rating | —/100 | 76/100 |
| Feature | Glassbox | Clicky |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | 76 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Product AnalyticsScreen Recording | Web AnalyticsHeatmaps |
Understanding the Differences
Both Glassbox and Clicky solve similar problems, but they approach them differently.Glassbox positions itself as "optimize customer experiences, boost conversions, and maintain security and compliance in digital channels." while Clickyfocuses on "real-time web analytics with heatmaps". These differences matter depending on what you're trying to accomplish.
When to Choose Glassbox
Glassbox makes sense if you're looking for a comprehensive paid solution.
When to Choose Clicky
Clicky is worth considering if you need a flexible option with both free and paid tiers tool. Scoring 76/100, it edges ahead in our evaluation.
Who Should Use What?
Bootstrapped or small team?
Clicky won't cost you anything to start, which is exactly what early-stage teams need.
We'd pick: Clicky
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Clicky is built for teams that are leveling up.
We'd pick: Clicky
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Glassbox is built for organizations like yours.
We'd pick: Glassbox
Still not sure? Answer these 3 questions
How much can you spend?
Want to test first? Clicky has a free tier to get you started.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Clicky higher (76/100). But the community has upvoted Clicky more (0 votes). Pick your source of truth.
Key Takeaways
What Clicky Does Better
- Higher overall score (76/100)
- Our recommendation for most use cases
Consider Glassbox If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Clicky (76/100). But the honest answer is that "better" depends on your situation. Clicky scores higher in our analysis, but Glassbox might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Glassbox or Clicky better?
Based on our analysis, Clicky scores higher with 76/100. Glassbox ispaid while Clicky is freemium. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Glassbox to Clicky easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Glassbox and Clicky offer free trials?
Most software in this category offers free trials or free tiers. Glassbox is paid with potential trial.Clicky is freemium with a free tier. Visit their websites for current trial offers.