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Reviews onG2Capterra
811 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Session recordings

Biggest con

Privacy concerns

TL;DR - Mouseflow

  • Mouseflow is a behavior analytics platform with session replay and heatmaps
  • It records user sessions and visualizes how visitors interact with your site
  • Free tier with 500 recordings/month, paid plans from $31/month
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms

What is Mouseflow?

Editorial review
Mouseflow is a behavior analytics platform that provides session replay, heatmaps, conversion funnels, form analytics, and friction detection to help optimize website user experience.

Available on: Web

Pros & Cons

Pros

  • Session recordings
  • Heatmaps
  • Form analytics
  • Fair pricing
  • Good features

Cons

  • Privacy concerns
  • Storage limits
  • Learning curve
  • Better alternatives exist
  • UI could improve

Ratings Across the Web

4.6(811 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Session replayClick heatmapsScroll heatmapsGeo heatmapsFriction detectionError detectionConversion funnelsForm analyticsFeedback surveysREST API

Pricing Plans

Free Trial

Pricing checked May 29, 2026

Free

$0

  • 500 sessions/month
  • Session replay
  • Heatmaps
  • Friction detection
  • 1 website project
  • 1 conversion funnel
  • 1-month data retention

Essential

$25 / month

  • 5,000 sessions/month
  • All Free features
  • 1 website project
  • 1 funnel
  • 3-month data retention
  • Feedback surveys
  • Form analytics

Advanced

$109 / month

  • 25,000 sessions/month
  • 5 funnels
  • 2 website projects
  • 6-month data retention
  • Journey analytics
  • Friction insights
  • Data export

Premium

$319 / month

  • 100,000 sessions/month
  • 5 website projects
  • 10 funnels
  • 12-month data retention
  • REST API access
  • SSO
  • Priority support

Enterprise

Custom

  • Custom session volume
  • Dedicated customer success manager
  • Custom privacy settings
  • SLA
  • Professional services

How Mouseflow's pricing compares

At $25/mo, Mouseflow is the most affordable of its 4 direct competitors.

Mouseflow
$25
$300

Entry paid plan, monthly. Pricing checked May 29, 2026.

Reviews

4.6/5

Across 811 verified user reviews on G2, Capterra

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Mouseflow FAQ

Does Mouseflow have a free plan?

Yes, the Free plan includes 500 sessions/month, session replay, heatmaps, friction detection, and 1 month data retention.

What types of heatmaps does Mouseflow offer?

Mouseflow provides click heatmaps, scroll heatmaps, movement heatmaps, attention heatmaps, and geo heatmaps.

Are there user seat limits?

No, all Mouseflow plans include unlimited user seats.

What is friction detection?

Friction detection automatically identifies user frustration signals like rage clicks, error clicks, and excessive scrolling.

Does Mouseflow offer a money-back guarantee?

Yes, there is a 14-day money-back guarantee on all paid plans.

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