Smartlook provides session recording and analytics. User behavior insight through recordings-understand what users actually do. The recordings show behavior. The events add context. The integration covers platforms. Product teams wanting behavior insight use Smartlook for session recording.

Available on: Web, iOS, Android

Louis Corneloup Updated May 26, 2026 · how we evaluate Source smartlook.com ↗

Ratings Across the Web

4.6 (874 reviews)

Smartlook holds an aggregate rating of 4.6 out of 5 from 874 reviews across G2, last checked September 17, 2026.

G2 874 reviews

4.6/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Session recordings
Heatmaps
Events
Funnels
Mobile apps
Integrations

Pricing Plans

Free Trial

Pricing checked Oct 7, 2026

Smartlook plans and prices, checked October 2026
Plan	Price	Details
Free	$0	Getting started 3,000 sessions/month Basic heatmaps Session recordings +1 more Show less Basic events
Pro	$55/month	Growing products 5,000 sessions/month All features Funnel analysis +1 more Show less Priority support
Enterprise	Custom	Large scale Custom sessions SSO Dedicated support +1 more Show less Custom retention

Calculate your cost View full pricing

Is Smartlook worth the price?

Good value

Smartlook's pricing is fair, offering a generous Free tier with 3,000 sessions/month.

The Pro tier at $55/month for 5,000 sessions and all features is competitive for growing products. It's best for small to medium-sized businesses looking for comprehensive session recording and analytics without breaking the bank.

Hidden Costs & Gotchas

Overage fees if session limits exceeded

Full Smartlook pricing: every plan, hidden costs and alternatives

How Smartlook's pricing compares

At $55/mo, billing unit not specified, Smartlook is mid-range of its 5 comparable direct competitors ($20 to $750/mo across the set).

Mixpanel

$20

Hotjar

$39

Smartlook

$55

LogRocket

$69

Heap

$300

PostHog

$750

Entry paid plan, monthly. Pricing checked Oct 7, 2026.

Reviews

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4.6/5

Across 874 verified user reviews on G2

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Best Smartlook Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

LogRocket Freemium

Session replay & error tracking

4.7

Amplitude Freemium

Understand user behavior with product analytics and experimentation

4.5

Mixpanel Freemium

Product analytics for mobile and web

4.5

PostHog Freemium

Open-source product analytics with event tracking, feature flags, and session recording

4.5

FullStory Paid

Digital experience intelligence

4.5

Heap Freemium

Automatic product analytics for user behavior insights

4.4

Microsoft Clarity Free

Free heatmaps and session recordings

4.6

Hotjar Freemium

Heatmaps and session recordings

3.8

See all screen recording tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Smartlook alternatives 8+ tools ranked, pricing + verdict per pick Smartlook vs LogRocket Head-to-head: features, pricing, who wins Smartlook vs Amplitude Head-to-head: features, pricing, who wins Smartlook vs Mixpanel Head-to-head: features, pricing, who wins

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Smartlook FAQ

How does Smartlook help product teams understand user behavior?

Smartlook provides session recordings and behavior analytics, allowing product teams to see what users actually do. These recordings offer insight into user interactions and can be combined with event tracking for additional context.

What kind of user or team benefits most from Smartlook?

Product teams seeking behavior insight are the primary beneficiaries of Smartlook. It helps them understand user actions through session recording and detailed analytics.

How is Smartlook priced?

Smartlook is available on a free tier, which allows users to get started with its core features. For more extensive usage and additional functionalities, paid plans are offered.

What are the main limitations of using Smartlook?

Smartlook has some limitations, including potential privacy concerns and storage limits for recordings. Users may also experience a learning curve and notice some feature gaps compared to other tools.

Can Smartlook be used to analyze mobile application usage?

Yes, Smartlook offers mobile support, allowing users to record and analyze sessions within mobile applications. This provides a comprehensive view of user behavior across different platforms.

How does Smartlook compare to FullStory for session recording?

Smartlook provides session recordings and good analytics, similar to FullStory. However, Smartlook is noted for its fair pricing and active development, while some users might find better alternatives exist for specific needs.

Source: smartlook.com

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