Skip to content
Reviews onG2
873 reviews tracked

The Bottom Line

Entry price

From $55/mo (free plan available)

Biggest pro

Session recordings

Biggest con

Privacy concerns

TL;DR - Smartlook

  • Smartlook is a product analytics tool with session recordings
  • It combines quantitative analytics with qualitative insights
  • Free tier available, paid plans from $55/month
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms

What is Smartlook?

Editorial review
Smartlook provides session recording and analytics. User behavior insight through recordings-understand what users actually do. The recordings show behavior. The events add context. The integration covers platforms. Product teams wanting behavior insight use Smartlook for session recording.

Available on: Web, iOS, Android

Pros & Cons

Pros

  • Session recordings
  • Good analytics
  • Mobile support
  • Fair pricing
  • Active development

Cons

  • Privacy concerns
  • Storage limits
  • Better alternatives exist
  • Learning curve
  • Feature gaps

Ratings Across the Web

4.6(873 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Session recordingsHeatmapsEventsFunnelsMobile appsIntegrations

Pricing Plans

Free Trial

Free

Free

Getting started

  • 3,000 sessions/month
  • Basic heatmaps
  • Session recordings
  • Basic events

Pro

$55/month

Growing products

  • 5,000 sessions/month
  • All features
  • Funnel analysis
  • Priority support

Enterprise

null

Large scale

  • Custom sessions
  • SSO
  • Dedicated support
  • Custom retention

How Smartlook's pricing compares

At $55/mo, Smartlook is mid-range of its 4 direct competitors ($39 to $750/mo across the set).

Smartlook
$55
$300

Entry paid plan, monthly.

Reviews

4.6/5

Across 873 verified user reviews on G2

Add your hands-on experience to help the next buyer.

Best Smartlook Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Explore More

Smartlook FAQ

Is Smartlook free?

Smartlook has a free tier with limited sessions. Pro plans start at $55/month for more recordings and features.

What is Smartlook?

Smartlook provides session recording and product analytics to see how users interact with your website or mobile app. It includes heatmaps and event tracking.

Smartlook vs Hotjar?

Both offer session recording and heatmaps. Smartlook supports mobile apps while Hotjar is web-focused. Compare pricing based on your traffic volume.

Guides & Articles