Smartlook

Name: Smartlook
Brand: Smartlook
Price: 55 USD
Rating: 4.6 (873 reviews)

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Session recordings and behavior analytics

Screen Recording Web Analytics Product Analytics

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4.6(873 across the web)

FreemiumVisit Website

Reviews onG2

873 reviews tracked

The Bottom Line

Entry price

From $55/mo (free plan available)

Biggest pro

Session recordings

Biggest con

Privacy concerns

TL;DR - Smartlook

Smartlook is a product analytics tool with session recordings
It combines quantitative analytics with qualitative insights
Free tier available, paid plans from $55/month

Pricing: Free plan available

Best for: Growing teams

4.6/5 across review platforms

What is Smartlook?

Editorial review

Smartlook provides session recording and analytics. User behavior insight through recordings-understand what users actually do. The recordings show behavior. The events add context. The integration covers platforms. Product teams wanting behavior insight use Smartlook for session recording.

Available on: Web, iOS, Android

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcesmartlook.com ↗

Pros & Cons

Pros

Session recordings
Good analytics
Mobile support
Fair pricing
Active development

Cons

Privacy concerns
Storage limits
Better alternatives exist
Learning curve
Feature gaps

Ratings Across the Web

4.6(873 reviews)

G2873 reviews

4.6/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Session recordingsHeatmapsEventsFunnelsMobile appsIntegrations

Pricing Plans

Free Trial

Pricing checked Jul 7, 2026

Free

Getting started

3,000 sessions/month
Basic heatmaps
Session recordings
Basic events

Pro

$55/month

Growing products

5,000 sessions/month
All features
Funnel analysis
Priority support

Enterprise

null

Large scale

Custom sessions
SSO
Dedicated support
Custom retention

Calculate your cost View full pricing

How Smartlook's pricing compares

At $55/mo, Smartlook is mid-range of its 4 direct competitors ($39 to $750/mo across the set).

Hotjar

$39

Smartlook

$55

LogRocket

$69

Heap

$300

PostHog

$750

Entry paid plan, monthly. Pricing checked Jul 7, 2026.

Reviews

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4.6/5

Across 873 verified user reviews on G2

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Best Smartlook Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

LogRocketFreemium

Session replay & error tracking

4.7

AmplitudeFreemium

Understand user behavior with product analytics and experimentation

4.5

MixpanelFreemium

Product analytics for mobile and web

4.6

PostHogFreemium

Open-source product analytics with event tracking, feature flags, and session recording

4.5

HeapFreemium

Automatic product analytics for user behavior insights

4.4

FullStoryPaid

Digital experience intelligence

4.5

HotjarFreemium

Heatmaps and session recordings

4.5

Microsoft ClarityFree

Free heatmaps and session recordings

4.6

See all screen recording tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Smartlook alternatives8+ tools ranked, pricing + verdict per pick Smartlook vs LogRocketHead-to-head: features, pricing, who wins Smartlook vs AmplitudeHead-to-head: features, pricing, who wins Smartlook vs MixpanelHead-to-head: features, pricing, who wins

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Smartlook FAQ

How does Smartlook help product teams understand user behavior?

Smartlook provides session recordings and behavior analytics, allowing product teams to see what users actually do. These recordings offer insight into user interactions and can be combined with event tracking for additional context.

What kind of user or team benefits most from Smartlook?

Product teams seeking behavior insight are the primary beneficiaries of Smartlook. It helps them understand user actions through session recording and detailed analytics.

How is Smartlook priced?

Smartlook is available on a free tier, which allows users to get started with its core features. For more extensive usage and additional functionalities, paid plans are offered.

What are the main limitations of using Smartlook?

Smartlook has some limitations, including potential privacy concerns and storage limits for recordings. Users may also experience a learning curve and notice some feature gaps compared to other tools.

Can Smartlook be used to analyze mobile application usage?

Yes, Smartlook offers mobile support, allowing users to record and analyze sessions within mobile applications. This provides a comprehensive view of user behavior across different platforms.

How does Smartlook compare to FullStory for session recording?

Smartlook provides session recordings and good analytics, similar to FullStory. However, Smartlook is noted for its fair pricing and active development, while some users might find better alternatives exist for specific needs.

Source: smartlook.com

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