LogRocket vs Smartlook: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for LogRocket and Smartlook side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
LogRocket
Session replay & error tracking
Best for you if:
- • You want session replay
Smartlook
Session replay, no longer sold: shuts down September 30, 2027
Best for you if:
- • You want session recordings
| At a Glance | LogRocket | Smartlook |
|---|---|---|
Starts at | Free plan, paid from $83/mo, billed yearly Core (10,000 sessions) plan | Free plan |
Category | Product Analytics Debugging | Web Analytics Product Analytics |
Rating | 4.7/5 G2 4.6 · Capterra 4.9 2,463 reviews | 4.6/5 G2 4.6 874 reviews |
Free plan | Yes | Yes |
Choose LogRocket or Smartlook?
Choose LogRocket if
- You want session replay
- You want error tracking
- You work in product analytics, not web analytics
Choose Smartlook if
- You want session recordings
- You want good analytics
- You work in web analytics, not product analytics
In-Depth Analysis
LogRocket
Session replay & error tracking
LogRocket's pricing is fair, offering a generous free tier and a competitive entry point for teams.
Strengths
- Pro: Session replay
- Pro: Error tracking
- Pro: Great for debugging
Weaknesses
- Con: Can be expensive
- Con: Privacy concerns
Key features
Smartlook
Session replay, no longer sold: shuts down September 30, 2027
Smartlook was discontinued for new customers on May 31, 2026.
Strengths
- Pro: Session recordings
- Pro: Good analytics
- Pro: Mobile support
- Pro: Fair pricing
- Pro: Active development
Weaknesses
- Con: Privacy concerns
- Con: Storage limits
- Con: Better alternatives exist
- Con: Learning curve
- Con: Feature gaps
Key features
Plans and prices: LogRocket vs Smartlook
| Tool | Plans and prices | Source |
|---|---|---|
| LogRocket |
| logrocket.com/pricing |
| Smartlook | No plan prices on file | smartlook.com read Oct 30, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on LogRocket pricing and Smartlook pricing.
Key Takeaways
LogRocket
- Choose if you want session replay & error tracking
Smartlook
- Choose if you want session replay, no longer sold: shuts down September 30, 2027
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- User ratings are within 0.2 points (4.7/5 from 2,463 reviews for LogRocket, 4.6/5 from 874 reviews for Smartlook).
- LogRocket starts at $83/mo, billed yearly; Smartlook has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do LogRocket and Smartlook compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings are within 0.2 points (4.7/5 from 2,463 reviews for LogRocket, 4.6/5 from 874 reviews for Smartlook). LogRocket starts at $83/mo, billed yearly; Smartlook has no public paid plan price on file. Both have a free plan.
What are LogRocket and Smartlook used for?
LogRocket: Session replay & error tracking. Smartlook: Session replay, no longer sold: shuts down September 30, 2027.
What does LogRocket cost vs Smartlook?
LogRocket's cheapest paid plan is Core (10,000 sessions) at $83/mo, billed yearly; it also has a free plan. Smartlook has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 30, 2026.
What's the main difference between LogRocket and Smartlook?
LogRocket's main strength: session replay. Smartlook's main strength: session recordings.